Customer Support Agent | French C1
2 dagen geleden
- Customer Support: Address inquiries via email or phone, ensuring customer questions are resolved professionally and promptly.
- Service Coordination: Arrange equipment returns, process service orders, generate shipping labels, and provide clear communication on service workflows.
- Order Monitoring: Track service turnaround times, provide regular updates, and create price quotations when required.
- Complaint Management: Handle customer complaints efficiently, ensuring timely resolution to maintain satisfaction.
- Financial Coordination: Collaborate with the finance team to ensure invoices are accurate and payments are processed smoothly.
- Continuous Improvement: Monitor team KPIs, identify performance gaps, and implement solutions using problem-solving techniques.
- Adherence to Policies: Follow established customer service procedures to deliver consistent and reliable service.
- 2+ years of experience in customer support or similair experience in a similar industry
- fluency in French and English, both written and spoken.
- Team player, problem solver, customer-oriented
- Great communication skills
- location near Eindhoven
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Cloud Support Agent | French
4 maanden geleden
Eindhoven, Nederland Undutchables VoltijdAs a Cloud Support Agent, you will work closely with your own team as well as with various other departments within the company to find the right solutions and deliver high-quality support to our As a Cloud Support Agent, you will work closely with your own team as well as with various other departments within the company to find the right solutions and...
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Cloud Support Agent | French
6 maanden geleden
Eindhoven, Nederland Undutchables VoltijdAs a Cloud Support Agent, you will work closely with your own team as well as with various other departments within the company to find the right solutions and deliver high-quality support to our As a Cloud Support Agent, you will work closely with your own team as well as with various other departments within the company to find the right solutions and...
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Sales Support Specialist | French + Spanish
2 weken geleden
Eindhoven, Nederland Undutchables VoltijdWho are we looking for?You will serve as a Sales Support Specialist for the French and Spanish markets, working closely with the Sales Support team in the Netherlands. Your Who are we looking for?You will serve as a Sales Support Specialist for the French and Spanish markets, working closely with the Sales Support team in the Netherlands. Your primary focus...
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Sales Support Specialist | French + Spanish
1 week geleden
Eindhoven, Nederland Undutchables VoltijdWho are we looking for?You will serve as a Sales Support Specialist for the French and Spanish markets, working closely with the Sales Support team in the Netherlands. Your Who are we looking for?You will serve as a Sales Support Specialist for the French and Spanish markets, working closely with the Sales Support team in the Netherlands. Your primary focus...
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Customer Service Agent
4 maanden geleden
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Customer Support Specialist
1 maand geleden
Eindhoven, Noord-Brabant, Nederland Prodrive Technologies VoltijdCustomer Support SpecialistAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Prodrive Technologies. As a key member of our customer support team, you will be responsible for providing world-class support to our customers.Key ResponsibilitiesDiagnose and troubleshoot customer technical problems to resolve system...
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Sales Assistant | French C2
1 week geleden
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Operational Support Agent
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Cloud Support Specialist
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Eindhoven, Noord-Brabant, Nederland Undutchables VoltijdCloud Support Agent RoleAs a Cloud Support Agent at Undutchables, you will be working closely with your team and other departments to deliver high-quality support to our partners. Your primary focus will be on supporting the French-speaking partner network with questions regarding our cloud services, including Office, Backup & Recovery, Monitoring, Security,...
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Customer Support Engineer
6 maanden geleden
Eindhoven, Nederland Prodrive Technologies VoltijdCustomer Support Engineer Introduction Do you want to be part of world-class, young, enthusiastic, and energetic team? Do you want to help us to shape the future of E-mobility, and are you willing to make a difference? Then you might be up for the job as our Customer Support Engineer ! We are Peblar by Prodrive Technologies We believe in an...
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Customer Support Specialist
2 weken geleden
Eindhoven, Noord-Brabant, Nederland Prodrive Technologies VoltijdJob DescriptionAs a Customer Support Specialist at Prodrive Technologies, you will play a vital role in shaping the future of E-mobility by delivering world-class customer support. We believe in an emission-free world and strive to make the most reliable chargers available for everyone.Key Responsibilities:Diagnose and troubleshoot customer technical...
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Customer Success Specialist | German OR French
3 weken geleden
Eindhoven, Nederland Undutchables VoltijdAs a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first As a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first...
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Customer Success Specialist | German OR French
1 maand geleden
Eindhoven, Nederland Undutchables VoltijdAs a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first As a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first...
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Customer Success Specialist | German OR French
4 weken geleden
Eindhoven, Nederland Undutchables VoltijdAs a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first As a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first...
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Customer Success Specialist | German OR French
6 dagen geleden
Eindhoven, Nederland Undutchables VoltijdAs a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first As a Customer Success Specialist your responsibilities will include:Providing support to customers after the onboarding process and following project delivery.Acting as the first...
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Customer Service Agent Eindhoven
3 weken geleden
Eindhoven, Nederland Manpower VoltijdVacaturebeschrijving Stap in de wereld van klantenservice en maak een verschil als customer service agent! Ben jij op zoek naar een boeiende rol waarin je klanten te woord staat, vragen beantwoordt en problemen oplost? Wij hebben die baan voor jou! Manpower is voor een leuke opdrachtgever op zoek naar een customer service agent. Verdien tot € 18,86...
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Logistics Manager | French
4 maanden geleden
Eindhoven, Nederland Undutchables VoltijdAs a Logistics Manager you will manage the day-to-day logistics processes with 6 others. Other responsibilities include:Managing the logistics & RMA department (includes 10 people) in the As a Logistics Manager you will manage the day-to-day logistics processes with 6 others. Other responsibilities include:Managing the logistics & RMA department (includes 10...
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Logistics Manager | French
6 maanden geleden
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Dedicated Customer Support Professional
3 dagen geleden
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Global Customer Support Ambassador
10 uur geleden
Eindhoven, Noord-Brabant, Nederland StockX VoltijdAbout StockXStockX is a hyper-growth company that empowers customers to connect with culture through their passions. We're on a mission to provide exceptional customer service, and we need your help!Your Role:You will be handling all customer service needs and support for our European customers.Take ownership of individual customer queries from start to...