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Assistant Executive Housekeeper

4 maanden geleden


Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why It is the home of 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can't help but share.

The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.

The Assistant Executive Housekeeper plays a crucial role in maintaining smooth communication between different departments. Proficiency in Opera and Unifocus is essential for this role. Effective coordination directly impacts the guest experience. This position requires managing an international team, necessitating a strong understanding of various cultures and effective cross-cultural communication.

Key Responsibilities:

  • Supervise and delegate tasks, ensuring progress and quality.

  • Handle guest inquiries and complaints promptly and professionally.

  • Coordinate with other departments for seamless operations.

  • Ensure compliance with health and safety regulations.

  • Actively contribute to implementing new projects and policies.

  • Assess and maintain cleanliness tools, equipment, and materials.

  • Prevent wastage and ensure efficient use of resources.

  • Plan and execute deep cleaning schedules.

  • Collaborate with the Executive Housekeeper to improve department efficiency.

  • Set operational objectives and monitor their implementation.

Job Requirements:

  • Minimum of 2 year in a similar role within the hospitality industry.

  • Effective communication with diverse teams and guests.

  • Willingness to work varying shifts, including weekends and holidays.

  • Efficient HR management skills including recruitment, training, and performance evaluation.

  • Proficiency in Opera and Unifocus systems.

  • Proficient in English.

We offer a competitive salary, this will be discussed during the interview.

What's in it for you?

  • Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)
  • 5 free nights per year at the Lore Group hotels worldwide
  • Employee and Friends & Family discount rates at the Lore Group hotels
  • A monthly budget to spend on benefits platform Alleo
  • Possibility to lease a bike
  • 50% discount in restaurants & bars at 19 partner hotels in Amsterdam
  • Free and unlimited appointments per year with a psychologist via OpenUp
  • A monthly contribution to a pension scheme
  • A monthly travel allowance
  • A monthly clothing allowance (if applicable to your position)
  • A yearly shoe allowance
  • Possibility to take part in a Dutch language course
  • Freshly prepared meals in the canteen
  • Discount on supplemental health insurances

Location: Amsterdam