Customer Service Medewerker
4 maanden geleden
Hier werk je in een dynamische omgeving met een divers productassortiment. Geniet van thuiswerkopties en investeer in je persoonlijke ontwikkeling met een budget van €1000 per persoon. Je kunt rekenen op een stabiele werkomgeving en profiteert van de sterke reputatie van ons bedrijf.
Functieomschrijving
In deze uitdagende rol ben je echt de spil tussen het productieproces tot en met de levering en facturatie aan de klant. Dit maakt de baan afwisselend maar vereist ook dat je snel kunt schakelen met meerdere 'bordjes' in de lucht kunt houden. Jouw dagelijkse taken bestaan uit:
- Coördinatie van planners van het productieproces;
- Klantcontact via telefoon, e-mail en systemen zoals dat van de Albert Heijn;
- Transportregelingen voor vrachtwagens;
- Administratieve verwerking van gegevens in SAP;
- Beantwoorden van vragen over facturatie en debiteurenbeheer.
Je werkt in een team met 7 collega's. Afstemming met het team is erg belangrijk omdat je al vanaf uur de klanten te woord moet kunnen staan.Functie-eisen
- MBO/HBO niveau;
- Ervaring met een internationale customer service functie binnen een productiebedrijf;
- Ervaring met SAP is een grote pre;
- Beheersing van Engels en Nederlands, kennis van Duits of Frans is een pluspunt;
- Snel kunnen schakelen en prioriteiten kunnen stellen.
Arbeidsvoorwaarden
- Salaris tussen € - €
- Mogelijkheid om 2 dagen thuis te werken
- Opleidingsbudget van € euro
- Gezellig team
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