Floor Supervisor

3 weken geleden

Amsterdam, Nederland Motel One Amsterdam Voltijd

Floor Supervisor

Your remit

Floor Supervisors with Motel One assist with the smooth and efficient operation of the Housekeeping Department. Our Floor Supervisors are responsible for ensuring all guest rooms and public areas are cleaned and presented to Motel One brand standards.
As a Floor Supervisor with Motel One, you will be primarily responsible for performing the following tasks to the highest standards:

  • Assist with the organisation of the Housekeeping Department, including implementing all necessary standards and work flow schedules
  • Daily deployment and supervision of external contract cleaning company staff
  • Daily monitoring of cleanliness standards in guest rooms and all public areas
  • Daily inspection of house operations with a view to troubleshooting
  • Report maintenance faults to Maintenance Technician and liaise with them regarding repairs
  • Assist with the implementation and maintenance of the Motel One internal quality assurance system and the integrated check lists
  • Monitoring of storage cupboards and housekeeping trolleys to ensure they are sufficiently stocked and well presented
  • Secondary cleaning if required and/or liaison with external contract cleaning company staff
  • Demonstrate a high level of customer service at all times
  • Maintain good communication with all departments in the hotel
  • Ensure that both the GM and Head Housekeeper are kept fully aware of any relevant feedback from guests and, or, other departments
  • Comply with hotel security & fire regulations and all health & safety regulations

Your profile

Floor Supervisors at Motel One are always working on behalf of our guests and working with other team members. At Motel One “We Focus on Personality” when recruiting new team members and to be successful in this role, you should have the following attitude, behaviours and skills:

  • No 09:00 - 17:00, Moday to Friday attitude
  • Previous experience working in a similar position within a hotel environment welcomed
  • Passionate and enthusiastic with a positive approach
  • Good communication skills
  • Commitment to delivering a high level of customer service
  • Well presented with a professional attitude
  • Working on weekends and on shifts is a standard
  • Ability to work on your own and as part of a team
  • Flexibility to respond to a range of different work situations
  • Excellent eye for detail

You will love it This promise we do not only give to our guests, but also to our employees. Because being part of a successful concept is fun, if you participate in it actively.
Motel One Incentive System – You participate in the company success and therefore receive an attractive bonus
Motel One Campus – At our new training academy in Munich you will take part at diverse training and study programs
Motel One Goes International – Exciting career opportunities and flat hierarchies are waiting for you at one of our new Motel One destinations.
Take that chance to develop in a dynamic and employee related company. We are looking forward to receiving your online application

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