Huidige banen gerelateerd aan Technical Customer Support | German - Utrecht - Undutchables
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Technical Customer Support Specialist
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Technical Customer Support Specialist
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Technical Customer Support Specialist
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Technical Customer Support Specialist
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Technical Customer Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Utrecht, Utrecht, Nederland Storyteq Voltijd{"title": "Customer Support Engineer", "description": "About the RoleWe are seeking a skilled Customer Support Engineer to join our team at Deployteq. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key...
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Customer Support Specialist
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Back Office Customer Service | German C2
3 maanden geleden
Utrecht, Nederland Undutchables VoltijdWe are seeking a highly motivated and detail-oriented individual to join our customer service team as a back office representative. In this role, you will be responsible for providing administrative We are seeking a highly motivated and detail-oriented individual to join our customer service team as a back office representative. In this role, you will be...
Technical Customer Support | German
4 maanden geleden
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
- Proficient communication skills in German, both written and verbal, and preferably in Dutch or English
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks concurrently
- Keen attention to detail and strong organizational aptitude
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
- Interest in technology and barbecues
- 27 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly barbecues and other team events It is a fulltime position (40 hours a week) and they are looking for someone who can start ASAP Company description Our client is a family owned business and one of the leading developers and manufactures of outdoor cooking products. They are an international company who offer a friendly, family working environment. They are currently looking for a Technical Customer Support for the German market. You will be working in a professional, international environment (in a team of 13) with people who can also offer you the help and support you need along the way to reach your potential.