Customer Support | German

2 weken geleden

Utrecht, Nederland Undutchables Voltijd € 2.350 - € 2.600
Job description Are you passionate about sustainability and excited to be part of a green company? Do you speak fluent German and enjoy delivering exceptional customer service? If so, you’re in the right place
Our client is a fast-growing, eco-friendly company, committed to making Europe greener by connecting nature with customers. They're looking for a Customer Service Representative - German to be the voice of their brand and provide excellent support to their German-speaking customers.
Why Join Them? Working with them means being part of a company that values sustainability and environmental responsibility. They believe in creating a greener future, and as part of their team, you'll directly contribute to that mission. Their commitment to the planet goes hand-in-hand with a people-first approach. They cultivate a positive and supportive work environment where your ideas matter, and your personal growth is a priority.

What You’ll Do: As a key member of the team, you’ll be the first point of contact for our German-speaking customers, guiding them through their orders and ensuring they receive top-tier service.
You’ll:
  • Respond to customer inquiries via phone, email, chat, and social media, offering personalized support.
  • Help customers place, adjust, and complete their orders with care.
  • Draft tailor-made quotes and ensure they meet customer needs.
  • Address customer complaints with creative, solution-focused approaches.
  • Collaborate with colleagues to ensure seamless delivery and customer satisfaction.
Requirements Who You Are: Fluent in German, both spoken and written. Friendly, customer-focused, and commercially savvy. Available for at least 32 hours per week. Whether you have experience in a similar role or are new to the industry, they're excited to teach you everything you need to know
Working conditions What They Offer: A dynamic role in a sustainable company where your work has a positive environmental impact. A competitive monthly salary ranging from €2,350 to €2,600 based on a 38-hour work week (in line with CAO Open Teelten). Daily lunch for just €10 per month. 25 vacation days (based on full-time employment). Travel reimbursement, pension plan, and 8% holiday pay. Regular social events, like our monthly Friday drinks and an annual team outing. Join their passionate team and be part of something bigger—help them grow as they work together toward a greener world Company description Our client is a fast-growing company specializing in the gardening sector. It is their mission to make the European market more eco-friendly by continually bridging the gap between green producers and consumers through innovative digital solutions.

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