Customer Service Representative | German

6 uur geleden


Den Haag, Nederland Undutchables Voltijd € 2.650 - € 3.000
Job description As a member of the Customer Support team, you will oversee the sales order workflow and manage the planning and coordination of installation projects within the FMCG industry. Acting as a central point of communication, you will connect and collaborate with customers, the sales team, technicians, logistics, production, and procurement teams. Your primary objective is to ensure exceptional service delivery and consistently achieve high levels of client satisfaction. Requirements
  • Respond to customer inquiries and address requests promptly for the German market
  • Prepare, issue, and follow up on quotes.
  • Provide support to the field sales team.
  • Communicate with customers, technicians, and suppliers via phone and email regarding orders, queries, deliveries, and installations.
  • Organize and manage administrative tasks related to store installations, including order processing, scheduling installation teams, and ensuring project completion.
  • Coordinate with the logistics team to handle export documentation and outbound shipments.
  • Provide additional assistance to the logistics team when needed.
  • Monitor accounts receivable, manage overdue payments, and handle reminder processes.
  • Address and resolve customer complaints related to orders or deliveries, including documenting and tracking Discrepant Material Reports (DMRs). Working conditions A salary of €2.650 - €3.000 per month13th Month Pension Reimbursed travel costs27 holidays per year based on fulltime Company description Our client are a diverse team of innovators, including engineers, designers, manufacturers, and client specialists, committed to delivering exceptional solutions with unparalleled service. From our bases in Europe and the United States, we tackle challenges head-on. Whether your needs involve custom-designed fixtures, robust asset protection systems, or cutting-edge power technologies, we bring your vision to life. If you can imagine it, we can create it.


  • Den Haag, Zuid-Holland, Nederland Undutchables Voltijd

    Customer Service and Sales SupportOur client is seeking a dedicated professional to join their dynamic team as a Customer Service and Sales Support Representative. In this role, you will work closely with various departments to ensure a smooth order flow and efficient processes.Responsibilities:Collaborate with internal teams to facilitate efficient order...


  • Den Haag, Nederland Undutchables Voltijd € 2.700 - € 2.900

    Job description Our client is seeking a dedicated Customer Service/Sales Support Representative to join their dynamic team. In this role, you will work closely with various departments both locally and internationally to ensure a smooth order flow and efficient processes. Your primary responsibilities will include daily communication with customers to...


  • Den Haag, Nederland Undutchables Voltijd € 2.700 - € 2.900

    Job description Our client is seeking a dedicated Customer Service/Sales Support Representative to join their dynamic team. In this role, you will work closely with various departments both locally and internationally to ensure a smooth order flow and efficient processes. Your primary responsibilities will include daily communication with customers to...


  • Den Haag, Nederland Undutchables Voltijd € 2.700 - € 2.900

    Our client is seeking a dedicated Customer Service/Sales Support Representative to join their dynamic team. You will also manage after-sales support and complaint resolution in collaboration with the sales team, ensuring that both customer and company objectives are met. Collaborate with internal teams to facilitate efficient order flow and processes. ...


  • Den Haag, Nederland Undutchables Voltijd € 2.700 - € 2.900

    Our client is seeking a dedicated Customer Service/Sales Support Representative to join their dynamic team. You will also manage after-sales support and complaint resolution in collaboration with the sales team, ensuring that both customer and company objectives are met. Collaborate with internal teams to facilitate efficient order flow and processes. ...


  • Den Haag, Zuid-Holland, Nederland beBee Professionals Voltijd

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and customer service skills, as well as a strong understanding of customer service principles and practices.Responsibilities: Respond to customer inquiries and resolve...


  • Den Haag, Zuid-Holland, Nederland beBee Professionals Voltijd

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries via phone, email, and chatTroubleshooting customer issues and providing technical supportInvestigating customer complaints and resolving them in a timely mannerDocumenting customer...


  • Den Haag, Zuid-Holland, Nederland Solera Voltijd

    Job Title: Customer Service RepresentativeLocation: RemoteCompany: SoleraAs a Customer Service Representative at Solera, you will be an integral part of our dynamic team, providing exceptional support to our global clientele. Your primary responsibility is to deliver comprehensive customer support across multiple channels. The goal is to assist every...


  • Den Haag, Nederland Solera Voltijd

    As a Customer Service Representative at Digidentity, you will be an integral part of our dynamic team, providing exceptional support to our global clientele. Based in The Hague, Netherlands, you will be at the forefront of delivering first-class customer service, ensuring customer satisfaction and fostering long-term relationships with our valued...


  • Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and customer service skills, with the ability to work independently and as part of a team.Key Responsibilities:Respond to customer inquiries and resolve complaints in a timely and professional...


  • Den Bosch, Nederland LOWer Voltijd

    **Functieomschrijving** Wij zijn op zoek naar een klantgerichte servicemedewerker. **Wat doet een Customer Service Representative?** Een Customer Service Representative (CSR) fungeert als een tussenpersoon, verstrekt informatie over producten en diensten, beantwoordt vragen en lost eventuele problemen op die zich kunnen voordoen bij onze klantaccounts, met...


  • Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.Key Responsibilities:Respond to customer inquiries via phone, email, and chatTroubleshoot customer issues and provide...


  • Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a highly skilled Customer Service Representative to provide technical support to our clients. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role.The successful candidate will be responsible for troubleshooting and...


  • Alphen aan den Rijn, Zuid-Holland, Nederland beBee Professionals Voltijd

    We are seeking a Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have excellent communication and customer service skills, with a minimum of 2 years of experience in a customer-facing role.The successful candidate will be responsible for responding to inquiries, resolving customer complaints, and...


  • Den Haag, Nederland Timing Voltijd

    Ben jij altijd vriendelijk, weet jij goed het overzicht te bewaren en ben jij op zoek naar een uitdagende baan als medewerker klantenservice van de zakelijke markt? Lees dan snel verder! Als Customer Service representative ben jij dé contactpersoon en het visitekaartje van PostNL voor de keyaccount pakketklanten van PostNL. Klanten sta je altijd vriendelijk...

  • Customer Service Ambassador

    4 weken geleden


    Den Haag, Zuid-Holland, Nederland Undutchables Voltijd

    About the Role:We are seeking a highly skilled Customer Service Ambassador to join our dynamic team at Undutchables. As a member of our team, you will play a key role in delivering exceptional customer service and support to our clients.Main Responsibilities:Collaborate with internal teams to ensure efficient order flow and processes.Engage with customers...


  • Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    beBee Professionals is looking for a Customer Service Representative to join our team in s-Hertogenbosch.The successful candidate will be responsible for providing technical assistance to customers and internal teams, and will have excellent problem-solving skills to troubleshoot technical issues.Key responsibilities include:Providing technical support to...

  • Sales Representative

    4 weken geleden


    Den Haag, Zuid-Holland, Nederland Adecco Voltijd

    Job Description:We are seeking a highly skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for developing and maintaining strong relationships with existing and new customers, identifying sales opportunities, and working closely with cross-functional teams to meet business objectives.Key Responsibilities:Develop...


  • Den Haag, Nederland Solera Voltijd

    Company: Digidentity As a Customer Service Representative at Digidentity, you will be an integral part of our dynamic team, providing exceptional support to our global clientele. Based in The Hague, Netherlands, you will be at the forefront of delivering first-class customer service, ensuring customer satisfaction and fostering long-term relationships with...


  • Den Haag, Zuid-Holland, Nederland Corparis Voltijd

    About the Role: We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Key Responsibilities:• Respond to customer inquiries via phone, email, or in-person• Resolve customer...