Business Analyst

6 maanden geleden


Amsterdam, Nederland Knab Voltijd

Are you our new Business Analyst specializing in Customer Identity & Access Management, bridging the gap between business and IT?

Knab was founded in 2012. We are an online bank, but one run by real people. We are known for being different because we want to do things differently. Simpler, smarter, and more affordable for our customers. By combining smart technology with a healthy dose of common sense, we create financial services that meet your needs. We add sublime, personal service to this, creating something unique in the financial sector.

At Knab, you’re in for seriously nice work and great colleagues. We ensure that the atmosphere and working conditions are as vibrant as the job itself. Additionally, we believe it’s important that you experience a good balance between work and your private life.

**Your role and responsibilities**
We are looking for a Business Analyst specializing in Customer Identity & Access Management (CIAM). One of your core competences is that you can bridge the gap between business and IT. This means, among other things, that you can speak the language of the various stakeholders.

You will work in close collaboration with stakeholders from business and IT teams at Knab. You will translate the needs from our customers and internal stakeholders to solutions, that clearly add value for Knab and our customers.

There is much freedom to give direction to the solutions in the CIAM domain. So we want you to be driven to contribute to innovative and future proof solutions.

As a CIAM specialist at Knab, these are your key responsibilities are:

- You identify the needs of customers and internal stakeholders and translate these (together with the engineering team) into IT requirements in the form of detailed user stories.
- You completely understand the state of processes and the integrations between systems in relation to CIAM.
- You ensure that CIAM processes are well described and up-to-date. You also make sure the team and any stakeholders know the processes well, and that the processes remain aligned with technical implementation.
- You support the Product Owner by formulating requirements in the form of user stories, that are clear and manageable in size so they can easily be picked up by the development team.

**The team**
In this role, you are part of our CIAM team. The CIAM team ensures that our customers experience convenience and security, every day, when accessing their banking products. To achieve this, we work closely with the different product teams at Knab so we can create the best possible experience for our customers.

**Your profile**
We believe that with the following profile you can be very successful in this role:

- You have at least 6 years of relevant work experience:

- Requirements analysis- Software development and implementation- You have strong analytical skills.
- You are a strong communicator, and you can clearly articulate business and technical requirements, both on paper and in a presentation.
- You work well in a multicultural environment and have cultural sensitivity.
- Plusses are:

- Experience within the financial sector.- Experience in the CIAM domain. Come as you are, diversity and inclusion are important to Knab. Everyone is welcome, and we make sure you feel at home with us. A good salary is, of course, just as important. Want to know what you get in return—both financially and non-financially?

Meer weten over deze vacature?

Mail ons Wij vertellen je graag meer

Dorine van der Schalk


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