Communication Expert
6 maanden geleden
**HELP HEINEKEN® TO BE IN POP CULTURE THROUGH BUZZWORTHY INITIATIVES CREATED TO OBTAIN DISPROPORTIONAL GLOBAL EARNED VISIBILITY.**
Heineken has always been about being culturally up-to-date. But in 2020, the brand started being more intentional at attracting consumers and PR attention by tapping into culture with clear and sharp POVs. Award-winning campaigns like “The Night is Young”, “We’ll Meet Again”, “Back to Bars”, “The Closer,” and “The Boring Phone” (to list a few) are good examples of Heineken “Culture Pulse” campaigns.
If you love staying tuned to the latest consumer trends, insights, and behaviours, enjoy non-traditional ways in which brands engage with their audiences, and want to be part of the next chapter of groundbreaking Heineken® campaigns, this position is for you
**KEY RESPONSIBILITIES**:
**SHAPE**:
- Support the Comms Manager on the strategy and creation of multiple campaigns for a Heineken® Culture Pulse Platform.
- Lead the development of world-class campaigns in a fast-paced environment, in close collaboration with multiple internal and external stakeholders, ensuring plans are fulfilled on strategy, time, and budget.
- Shape and deploy project management tools that enable orchestration of multiple projects running in parallel, including: RACIs, standardization of project timelines, and a “drumbeat system” of check-ins and approvals.
- Challenge the typical “paid-media thinking” that usually dictates how the potential of ideas are evaluated, aiming for “content that travels” beyond the paid media assets (PR / Branded content / experiences / inventions ).
Within the assigned projects, the following must be taken into account:
- Collaborate across departments to collect input and feedback (BDMs, Digital team, key Markets, MT members, Legal, and Corporate Affairs).
- Partner closely with the advertising agency and Heineken PR team, ensuring continuous alignment and a positive attitude.
- Manage a through-the-line process with agencies working together from one big idea (Brief - Strategy - Production - Deployment to markets).
- Lead or co-lead end-to-end development of outstanding production of the selected idea.
- Ensure Roles & Responsibilities of each stakeholder involved are clear and signed-off.
- When applicable, orchestrate all the above in collaboration with regional brand teams that are co-leading the process with the global team.
- Contribute to communication research at various stages of the process (insight, concept evaluation, final execution testing, and tracking).
- Manage the communication budget for assigned projects.
- Collect results and work with the agencies at distilling them into insights, learnings, and improvements for future campaigns.
**SUPPORT**:
Most Culture Pulse campaigns will be co-led and co-created with a selection of Opcos. It will be the Communication Expert’s responsibility to keep a drumbeat of the project and ensure the Opcos are set up for success.
- Participate in brand planning and guide brand strategy in markets involved in the Culture Pulse workstream (together with the regional Comms Manager) to reinforce Heineken brand equity in line with our brand positioning and overarching brand idea.
- Identify opportunities for cross-country/regional relevance of ideas under development.
**CONNECT & DEVELOP**:
- Serve as the project leader on assigned projects, aligning with other Heineken brand team members, other specialists on the team, and with agencies (e.g., Heineken Commerce Week preparation, ET decks, ).
- Facilitate knowledge sharing with other members of the Heineken brand team and Markets to ensure learning and high standards for future Culture Pulse projects.
**PROFILE**:
**QUALIFICATIONS**:
- University graduate; MBA or other postgraduate or professional qualification advantageous.
**EXPERIENCE AND SKILLS REQUIRED**:
- 8+ years of work experience in brand communication on the client or agency side.
- Strong sensitivity to consumer insight-driven communication and creativity process.
- Excellent project management skills.
- Excellent communication ideas, judgment, and production management skills.
- Demonstrated track record in leading integrated TTL communication platforms development and world-class advertising production.
- Strong experience in an OpCO, with a strong and deep knowledge of the region and its cultural nuances, with a solid background in Marketing and Communication campaigns.
- Knowledge and experience with PR, branded content, and non-paid advertising content.
**LANGUAGE**:
- Fluent English required.
**FUNCTIONAL COMPETENCIES**:
- Ability to work well in a fast-paced environment with multiple deadlines and considerable levels of uncertainty and ambiguity.
- Ability to manage challenging agency partners to develop world-class communication in line with brand strategy.
- Team player: Ability to lead integrated teams (internal and third parties) to deliver what is need
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