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Customer Experience Representative

5 maanden geleden

Harderwijk, Nederland Qimarox B.V. Voltijd

Are you looking to elevate customer experiences? Join our team We're seeking passionate individuals who excel at creating memorable interactions with our customers.

As a Customer Experience Representative, you are the main point of contact for customers. Your role involves engaging with potential clients to coordinate and lead online presentations and product demonstrations. Through the close collaboration of Marketing and Sales you generate leads and maintain existing customer relationships.

**This will be your Core Business**:

- You will be giving online product presentations and product demonstrations of our product lifts and palletizers;
- You ensure that customers are satisfied with our products and services, offering support if needed and connecting customers to the right person in Qimarox;
- You maintain accurate and up-to-date records in our CRM system, including all customer interactions and relevant data;
- You actively contact leads coming in through various channels, such as marketing campaigns, participation in exhibitions, and issued quotes.

**This is who you are**:

- You have excellent communication skills in English, speaking another language is a plus;
- You can deliver compelling online product presentations;
- You are proactive, results-oriented, and driven to achieve objectives;
- You are able to work independently, but also excel in a team-oriented environment;
- Experience with CRM systems and working with customers data is a plus;
- You are flexible and willing to serve international customers, even if this involves working at times before or after regular working hours due to time zones.

**We offer**:

- You have the freedom to work independently and develop your ideas within a casual work atmosphere;
- Occasional travel for trade shows;
- We invest in the training and development of our employees;
- We offer a competitive salary, taking into account the experience you bring;
- We value leisure time; with a full-time contract, you receive 25 vacation days and 13 additional days off (ADV days);
- For this position is working fulltime at our office in Harderwijk required
- Last but not least: enjoyable team outings, monthly saucijzenbroodjes and a weekly Friday afternoon drinks

**About Qimarox**

Qimarox is a leading manufacturer of components for material handling systems. As a manufacturer of palletizers, vertical conveyors (product lifts), vertical pallet conveyors (vertical palletlifts), pallet dispensers and shielding systems, Qimarox distinguishes itself by its contemporary vision and approach, in which innovation, quality and added value are of paramount importance.

**SO... ARE YOU...**

Want to learn more about the organization and products? Check our Youtube Channel.
- Acquisition based on this vacancy is not appreciated._

Soort dienstverband: Fulltime, Parttime

Salaris: €2.400,00 - €3.200,00 per maand

Verwacht aantal uur: 32 - 38 per week

Flexibele taalvereiste:

- Nederlands niet vereist

Rooster:

- ma-vr

Secundaire arbeidsvoorwaarden:

- Bedrijfsfeesten
- Budget voor professionele ontwikkeling
- Extra vakantiedagen
- Fietsplan
- Flexibele werkuren
- Kerstpakket
- Mogelijkheid tot promotie
- Pensioen
- Reiskostenvergoeding
- Telefoon van de zaak
- Vrijdagmiddagborrel
- Werk vanuit huis

Soorten aanvullende vergoedingen:

- Overuren uitbetaald
- Vakantiegeld

Werklocatie: Fysiek