Customer Service Representative
4 weken geleden
Job Overview
We are seeking a skilled Customer Service Agent to join our team at H&M Group. As a Customer Service Agent, you will be the first point of contact for our customers, providing exceptional service and support in Dutch.
Key Responsibilities:
- Answer customer inquiries via phone, email, and chat, providing accurate and timely responses.
- Adapt your communication style to meet the needs of our diverse customer base.
- Report customer feedback to relevant departments, ensuring continuous improvement.
Requirements:
- Strong customer service skills and a friendly demeanor.
- Excellent communication skills in Dutch, both written and spoken.
- Interest in fashion and technology.
- Computer skills, with knowledge of Microsoft applications and/or SAP a plus.
What We Offer:
As a Customer Service Agent at H&M Group, you will enjoy a competitive salary, comprehensive benefits, and opportunities for growth and development. Our inclusive and diverse work environment is the perfect place to build your career and make a meaningful impact.
About Us:
H&M Group is a family of brands that values diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and empowered to succeed. Join our team and be part of a global organization that is shaping the future of fashion.
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