Customer Experience Associate
1 maand geleden
Customer Experience Associate
BeBee Professionals is seeking a Customer Experience Associate to provide exceptional customer service and technical support to our customers.
The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.
The main responsibilities of the Customer Experience Associate include:
- Responding to customer inquiries via various channels
- Troubleshooting customer issues and providing technical support
- Investigating customer complaints and resolving them in a timely manner
- Documenting customer interactions and providing feedback to management
- Identifying customer needs and providing solutions
The ideal candidate should have:
- A minimum of 2 years of experience in customer service or technical support
- Excellent communication and problem-solving skills
- Strong customer service orientation
- Knowledge of customer service software, databases, and tools
- Ability to work in a fast-paced environment
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