Customer Experience Associate

1 maand geleden


Schiedam, Zuid-Holland, Nederland beBee Professionals Voltijd

Customer Experience Associate

BeBee Professionals is seeking a Customer Experience Associate to provide exceptional customer service and technical support to our customers.

The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.

The main responsibilities of the Customer Experience Associate include:

  • Responding to customer inquiries via various channels
  • Troubleshooting customer issues and providing technical support
  • Investigating customer complaints and resolving them in a timely manner
  • Documenting customer interactions and providing feedback to management
  • Identifying customer needs and providing solutions

The ideal candidate should have:

  • A minimum of 2 years of experience in customer service or technical support
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Knowledge of customer service software, databases, and tools
  • Ability to work in a fast-paced environment


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