Claims Experience Advocate, French Market
3 weken geleden
We're building a team that's passionate about delivering an exceptional customer experience, and we're looking for a skilled Claims Experience Advocate to join us on the French market. As a Claims Experience Advocate, you'll be working closely with our Claims Experience Adjusters to settle property claims and exceed customer expectations. With a customer-first mindset, you'll be responsible for handling simple or fast-track claims, providing surprisingly delightful experiences to our customers through all our channels, and working with management to help shape processes.
What You'll Do- Investigate and handle claims from start to finish
- Organize and prioritize daily tasks to resolve claim-based questions
- Work with management to shape processes and improve customer experience
We're looking for someone with a background in customer experience and a genuine passion for helping others. If you're a motivated and empathetic individual who is fluent in French and English, we'd love to hear from you.
What You'll Need- Minimum of 4+ years of claims-handling experience
- Proficient in French and English
- Desire to work in a unique, dynamic, and fast-paced startup environment
- Ability to approach your work with empathy, patience, and positivity
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