E-commerce Operations Specialist

2 dagen geleden

Amsterdam, Noord-Holland, Nederland Rituals Voltijd

Rituals is seeking a motivated and detail-oriented E-commerce Operations Specialist to join our Digital Marketplace team in Amsterdam.

Job Summary

We are looking for a proactive and ambitious individual to assist in creating, optimizing, and managing product listings on Amazon and TikTok Shop platforms. The successful candidate will work closely with cross-functional teams to ensure seamless integration between our internal systems and marketplaces.

Responsibilities

  • Listing Management: Assist in creating, optimizing, and managing product listings on Amazon and TikTok Shop platforms, ensuring accurate and compelling content to drive sales.
  • Affiliate Selection and Sample Process for TikTok: Assist our Marketing department in selecting TikTok creators to receive our samples.
  • Order Fulfillment Support: Troubleshoot and resolve issues related to delayed orders, and shipping discrepancies to maintain high customer satisfaction levels.
  • Integrator Error Resolution: Collaborate with the team to identify and address any errors or issues within our integrator system.
  • Assortment File Maintenance: Support in maintaining and updating the assortment file, including product data to ensure accuracy and consistency across all channels.
  • Performance Tracking: Assist in monitoring and analyzing key performance metrics, such as sales, traffic, and conversion rates.

Requirements

  • Candidate must be currently enrolled in a bachelor's or master's degree program, preferably in Business Administration, Marketing, E-commerce, or a related field.
  • Candidate must live in the Netherlands and be available to work from our Amsterdam office.
  • Candidate must have strong attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously.
  • Candidate must have a good command of the English language, both written and verbal. Fluency in German, Spanish, Italian, or Polish is a plus.
  • Candidate must be proficient in Microsoft Excel and other MS Office applications.
  • Candidate must be familiar with e-commerce platforms, particularly Amazon.

Benefits

Rituals offers a competitive salary of €25-€35 per hour, depending on experience. We also offer a dynamic and supportive work environment, opportunities for professional growth, and a comprehensive benefits package.

About Rituals

Rituals is a leading global brand in the fragrance and beauty industry. Our mission is to inspire people to create meaningful moments in their daily lives through the power of scent and self-care.

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