Product & Customer Risk Expert: Safeguarding Digital Experience

7 dagen geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd

At ING, we are committed to delivering a superior digital experience for our customers while empowering their financial health. As a Product & Customer Risk Expert, you will play a pivotal role in ensuring the safety and security of our Domestic Bank Netherlands (DBNL) operations.

A key objective of this position is to engage and enable senior management in their control and resilience accountability, specializing in Product & Customer and Risk. This involves collaborating with various stakeholders to develop and implement effective risk mitigation strategies.

In your capacity as a Product & Customer Risk Expert, you will drive the implementation roadmap for new risk requirements in your area of expertise. This includes translating these requirements into operational designs together with business lines and delivering control design, first-line monitoring documents, and data-driven methods of evaluation for frameworks in your area of expertise.

The ideal candidate will possess a strong relationship with senior managers across business domains, demonstrated by their ability to provide control and resilience solutions. They will also have excellent communication skills, both written and oral, and be fluent in English and Dutch.

We estimate that this role can offer a salary between 75,000-95,000 euros per annum, depending on qualifications and experience. This figure reflects the company's commitment to compensating its employees fairly for their contributions.

This position requires a Master/Bachelor degree with up to three years of relevant experience, preferably within the Private Individuals domain. In-depth knowledge of Private Individuals products and processes is also essential. The ideal candidate will be able to quickly learn new content and acquire new networks, demonstrating a pragmatic and thorough approach to problem-solving.

The benefits of working with us at ING include a pension scheme, 13th month salary, Individual Savings Contribution (BIS), and 8% Holiday payment. We offer hybrid working arrangements, allowing you to balance focus time at home with collaboration and co-creation in the office. Our goal is to provide an informal working environment with innovative colleagues where you can grow and develop your skills.



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