Field Service Engineer

1 week geleden

Wijchen, Gelderland, Nederland Mpac Lambert Voltijd
{"Responsibilities": "Key Responsibilities

The successful candidate will be responsible for the installation, commissioning, and optimization of packing machines and installations worldwide. They will perform repairs and overhauls, conduct preventive maintenance, and resolve faults to ensure optimal customer satisfaction.

Key Responsibilities Include:

  • Installing packing machines or installations on site
  • Commissioning and adjusting packing machines or installations, including mechanical, electrical, and software-related work
  • Starting up packing machines or installations, adjusting and optimizing operations and process parameters, testing and synchronizing upstream and downstream processes
  • Instructing and training client operators and maintenance engineers
  • Analyzing and resolving mechanical, electrical, and software faults
  • Performing maintenance, repair, and overhaul work
  • Consulting with clients and the Service Coordinator or Project Manager on technical and organizational issues
  • Providing timely and accurate administrative management of completed work
  • Transferring and closing projects with Site Acceptance Tests (SAT)
  • Reporting progress to clients and the MPAC organization in writing
  • Timely reporting of deviations to the Service Coordinator and Project Manager
  • Translating client feedback to the internal organization
  • Holding Post-Installation Meetings
  • Discussing the MPAC Service Program with clients

Authorizations:

  • Performing work at client locations
  • Determining the order and timing of work independently
  • Making minor software modifications (supported by a Software Engineer)
  • Providing training and instructions
  • Providing weekly reports on executed work
  • Signing SAT documents
  • Claiming expenses in Concur

Responsibilities:

  • Proactive, accurate, and timely communication with internal and external clients regarding work progress and status
  • Working in accordance with Occupational Health and Safety (ARBO) guidelines, SMETA guidelines, temporary employment regulations, and client safety instructions and procedures
  • Maintaining company property, including laptops and tools
  • Anticipating and addressing potential problems
  • Organizing work to achieve optimal personal and departmental efficiency within agreed timelines
  • Ensuring correct administrative processing
  • Representing MPAC as an ambassador at client locations

What We Offer:

As a Field Service Engineer at MPAC Lambert, you can expect a competitive salary, 27 holiday days, and 13 ATV days, in accordance with the Collective Labour Agreement for the Metals and Electrical Engineering sectors (CAO Metalektro). You will also participate in a collective pension scheme.

"}

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