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Enterprise Networking and Security Specialist

1 maand geleden

Amsterdam, Noord-Holland, Nederland A10 Networks Voltijd

Job Summary:

A10 Networks is seeking a highly skilled Enterprise Networking and Security Specialist to join our team in EMEA. As a Technical Account Manager, you will be responsible for developing and maintaining strong relationships with our preferred customers, providing technical support and guidance to ensure optimal performance of our products.

Key Responsibilities:

  • Develop a comprehensive understanding of the strategic customer install base and configurations for Install Base Lifecycle Management (IBLM)
  • Present insights at customer business reviews and lead regular status calls with both customers and internal teams
  • Conduct network health checks and audits to ensure optimal performance
  • Provide actionable recommendations to customers and collaborate with Professional Services and Channel Partner organizations
  • Communicate effectively with support, escalation, and engineering teams to ensure timely resolution of issues
  • Serve as the primary point of contact for Preferred Accounts in EMEA, proactively tracking and resolving customer-registered problems and product requests
  • Collaborate closely with field sales and pre-sales teams to drive new and repeat business within these accounts
  • Work with field SEs on product management feature requests and enhancements

Requirements:

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field is preferred
  • Proven experience as a Technical Account Manager (TAM) or in pre-sales roles
  • Expertise in designing and deploying products, including Application Delivery Controllers, Firewalls, and DDoS Mitigation systems in enterprise environments
  • Knowledge in multiple specializations: Virtualization, Cloud-Native technologies, Application Acceleration, DDoS Mitigation, IPv4 Preservation/IPv6 Migration, and Traffic Security
  • Excellent communication skills, with the ability to lead sales opportunities, influence stakeholders, and drive consensus in a cross-functional environment
  • Demonstrated experience in strategic planning, project management, and stakeholder engagement, with a track record of delivering results in complex technical environments
  • Relevant certifications (e.g., CCIE, JNCIE, CISSP, A10 Networks Certified Professional) are highly desirable
  • Fluent in English, with strong written and verbal communication skills