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As a Client Advisor at Cartier, you will be responsible for building and nurturing client relationships, representing the voice of the Maison in the German speaking markets. Your role will involve advising clients via phone and web-based channels, upholding an excellent level of customer support that aligns with the quality of the Maison Cartier brand.
Key Responsibilities
- Develop and maintain strong relationships with clients, providing expert knowledge on Cartier creations and the Maison's values.
- Identify sales opportunities and maintain the interest and engagement of clients at the highest level.
- Work in a complex environment, creating and maintaining positive relationships with teams and individuals outside of your direct control.
- Master the extensive product knowledge and tools used by the Maison, operating within brand guidelines to uphold the quality represented.
What We Offer
- A competitive package, including a 13th month, yearly bonus, commissions, and full reimbursement of travel costs.
- Opportunities for growth and development, with a focus on internal mobility and career advancement.
- A dynamic and social work environment, with regular team-building events and a strong emphasis on preserving a positive mood in the office.
Your Journey with Us
- Online language skills test to assess your proficiency.
- Introductory call with a member of the Talent Acquisition team to discuss the role and answer any questions.
- Meeting with a Team Leader and Quality Specialist to assess your suitability for the role and gain insights into the team dynamics and company culture.
