Front Office Ambassador
1 week geleden
The Leonardo Boutique Museumhotel Amsterdam City Center is a unique blend of art, culture, and hospitality. Located in the heart of Amsterdam, our hotel offers an unforgettable experience for guests and employees alike.
SalaryWe offer a competitive salary package, including a base salary of €30,000 per year, with opportunities for overtime pay and bonuses.
Job DescriptionAs a Front Office Employee, you will be the first point of contact for our guests, providing them with exceptional service and ensuring their stay is memorable. Your responsibilities will include:
- Checking guests in and out efficiently
- Providing information and recommendations on local attractions and activities
- Handling guest requests and resolving any issues that may arise
- Working independently and as part of a team to achieve sales targets and maintain high standards of customer service
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Experience working in a front office or customer-facing role
- Ability to work flexible hours, including weekends and holidays
- Fluency in English and Dutch, with an additional language a plus
We offer a range of benefits to support your health, well-being, and career development, including:
- A 15% weekend supplement and 70% travel allowance
- Overtime pay and bonus opportunities
- Training and development programs from the Leonardo Development Lab
- Opportunities for career advancement and growth
We are a dynamic and ambitious company, always looking for new ways to innovate and improve. If you are passionate about delivering exceptional customer service and have a talent for creating memorable experiences, we would love to hear from you.
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