Customer Experience Director

Job SummaryWe are seeking a highly experienced Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all banners in Europe.Key ResponsibilitiesDevelop and implement customer support...

Job Summary:The Director of Customer Centricity will lead the development of a comprehensive customer support strategy that aligns with Foot Locker's global objectives. This role will be responsible for defining and optimizing the customer service lifecycle, mapping the customer support journey, and ensuring alignment with the company's strategic vision.Key...

Job DescriptionAs a Customer Experience Director in our European team, you will be responsible for leading the development and implementation of customer support strategies that drive business growth and improve customer satisfaction. This role requires a strong understanding of customer needs and preferences, as well as the ability to develop and execute...

About the RoleWe are seeking a seasoned Senior Customer Experience Director to lead our customer support team in Europe, driving enterprise solutions and defining our customer-centric operating model. This position requires strong leadership skills, with experience in managing large international teams and negotiating with external...

About the Role:We are seeking talented professionals to join our Customer Transformation team as a Customer Experience Strategist. As a key member of our team, you will be responsible for designing and developing customer experiences that drive business growth and innovation.Your Key Responsibilities:Develop customer experience strategies that align with...

Benelux Customer Service DirectorAls Benelux Customer Service Director ben je verantwoordelijk voor het optimaliseren van de Order to Cash flow in de Benelux. Je bent verantwoordelijk voor het beheren van klantrelaties en het beheren van Master Data. Je werkt nauw samen met MT en de commerciële teams. Je bent verantwoordelijk voor het ontwikkelen van...

beBee Professionals is seeking a Customer Experience Manager to lead our client relations efforts. The successful candidate will be responsible for managing client relationships, providing customer service, and ensuring customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work...

Customer Journey ManagerAbout Rentman:Rentman is a smart, powerful resource management and planning platform for the event and production industry. We help businesses in over 70 countries succeed in their daily challenges with our software. Our platform is used by event service providers to manage inventory, schedule staff, and create professional...

Job SummaryThis role is responsible for overseeing and directing end-to-end customer support for all banners in Europe in partnership with NA and APAC teams. The successful candidate will lead internal and external support groups to deliver high-quality service and define a customer-centric operating model aligned with the company's strategic direction.Key...

About Rentman:Rentman is a cutting-edge resource management and planning platform for the event and production industry. Our software empowers businesses in over 70 countries to deliver exceptional events and productions. For event service providers facing daily challenges, Rentman is the ultimate solution. Explore our public roadmap to discover upcoming...

Product Visionary WantedWe're seeking an experienced Product Director to lead our product development efforts. As a key member of our team, you'll be responsible for defining and delivering our product strategy.Key Responsibilities:- Develop and execute our product roadmap- Collaborate with cross-functional teams to drive product innovation- Analyze market...

About Rentman:We are the operations management platform built to support event and media production teams. Our software helps businesses in over 70 countries realise festivals, concerts, corporate events, and more. For event service providers facing daily challenges in managing inventory, scheduling staff, or generating professional estimates in a fast-paced...

About Rentman:We are the operations management platform built to support event and media production teams. Our software helps businesses in over 70 countries realise festivals, concerts, corporate events, and more. For event service providers facing daily challenges in managing inventory, scheduling staff, or generating professional estimates in a fast-paced...

FunctieomschrijvingBij Jacobs Douwe Egberts Professional (B2B) in Utrecht zijn wij op zoek naar een fulltime Senior Customer Experience & Data Specialist. Als Senior Customer Experience & Data Specialist ben jij de drijvende kracht achter ons Customer Experience team, waarbij excellentie in service voorop staat.Wat ga je doen?Je bent verantwoordelijk voor de...

At Trengo, we're building a customer-centric platform that empowers businesses to deliver exceptional experiences. As a Customer Support Specialist, you'll play a vital role in guiding our customers through our software, helping them unlock its full potential. Your expertise will enable customers to create efficient workflows, achieve maximum value, and...

Unlock Seamless Customer JourneysRentman, a leading operations management platform for event and media production teams, seeks a seasoned Customer Journey Manager to elevate the customer experience across all value and revenue streams. With a focus on optimizing every touchpoint, this role requires strategic thinking, collaboration, and a passion for...

FunctiebeschrijvingBen jij een gepassioneerde leider die gedreven wordt door het leveren van top service aan onze klanten en het optimaliseren van processen? Wij zoeken een Senior Customer Experience & Data Specialist bij Jacobs Douwe Egberts Professional in Utrecht.Wat ga je doen?Als Senior Customer Experience & Data Specialist ben jij de drijvende kracht...

About Usfrog is a global business with a network of studios working together to improve the human experience through design.Job DescriptionWe are seeking an experienced Customer Experience Transformation Leader to join our team. As a Senior Manager, you will lead projects and client engagements in collaboration with clients, defining project management...

About the Role:We are seeking an experienced and dedicated Director to join our Retail practice at IG&H. As Director of Retail Transformation, you will play a key role in guiding our clients in becoming digital frontrunners with a radical customer-centric orientation and an analytics-enabled, seamless execution.Key Responsibilities:Lead large-scale retail...

Company Overviewfrog, part of Capgemini Invent, is a global business that helps clients become more customer-centric. We deliver strategies and designs that create impactful experiences across multiple touchpoints.SalaryWe offer a competitive salary, estimated to be around €60,000 - €80,000 per year, depending on experience.Job DescriptionAs a Customer...