Healthcare Solutions Expert

4 dagen geleden


Amsterdam, Noord-Holland, Nederland Nicolab Voltijd
About Nicolab

Nicolab is a pioneering company in acute stroke care and triaging, founded in 2015. Our mission is to empower healthcare professionals with quick and reliable access to vital information when it matters most.

Job Overview

We are seeking a skilled Customer Success Specialist to drive customer-centric initiatives, understand the specific challenges faced by physicians, and ensure exceptional customer retention. As a key member of our team, you will play a crucial role in enhancing patient outcomes and streamlining medical workflows using our cutting-edge Al solutions.

Responsibilities
  • Ensure customers derive maximum benefit from our solutions
  • Understand and address specific challenges faced by physicians
  • Promote exceptional customer retention and satisfaction
Requirements
  • 5+ years of experience in customer success, account management, or related roles within the healthcare industry
  • Advanced clinical knowledge of stroke care
  • In-depth understanding of clinical workflow situations
  • High analytical and strategic skills combined with strong execution power
  • Clinical experience in a healthcare setting to understand hospital challenges and workflows
Benefits
  • Competitive salary: €65,000 - €80,000 per annum
  • Pension plan contribution and additional holiday pay
  • Flexible working hours, travel expenses, and a work laptop
About the Role

This is an excellent opportunity to make a real difference in patients' lives while working in a stimulating environment with a motivated team. If you are passionate about making a positive impact and eager to take your career to the next level, we encourage you to apply.


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