Hotel Operations Coordinator

14 uur geleden


Amsterdam, Nederland Courtyard by Marriott Amsterdam Arena Atlas Hotel Voltijd

About Us: The Courtyard by Marriott Amsterdam Arena Atlas Hotel is a dynamic and vibrant establishment where every team member plays a crucial role in providing exceptional guest experiences.

Salary Information: We offer a competitive salary of €25,000 - €30,000 per year, depending on experience, to support your growth and success in this role.

Job Description: As our Duty Manager Intern, you will be an integral part of our hotel's operations team. Your primary responsibilities will include:

  • Assisting various departments during peak periods to maintain seamless service delivery;
  • Working proactively to resolve issues and concerns, prioritizing guest satisfaction above all else;
  • Evaluating and improving quality control processes for rooms and suites to ensure they meet the highest standards;
  • Daily recognition and notification of VIP guests to enhance their experience;
  • Responding promptly to online guest feedback, analyzing areas for improvement, and implementing changes accordingly;
  • Maintaining overall hotel well-being, including employee and guest safety;
  • Performing security rounds to guarantee the hotel's safety and security;
  • Supporting the Operations Manager and Hotel Manager in their daily activities;
  • Representing the management team in their absence when needed;

Key Qualifications: To succeed in this role, you will need excellent communication and problem-solving skills, a proactive approach to issue resolution, and a genuine passion for delivering exceptional guest experiences.

Benefits: In addition to our competitive salary, we offer a comprehensive benefits package that includes opportunities for professional growth and development, as well as a range of perks to enhance your work-life balance.



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