Hoofd Servicepunt, Customer Experience Specialist
1 week geleden
Een servicegerichte baan bij Albert Heijn waarbij je verantwoordelijk bent voor de winkelervaring van klanten. Als Hoofd Servicepunt werk je samen met het managementteam om een prettige en soepele winkelomgeving te creëren.
Zorg ervoor dat klanten met een glimlach de winkel verlaten door middel van efficiënte procesoptimalisatie en gebruikmaking van de nieuwste digitale tools. Je bent verantwoordelijk voor het opbouwen van een sterk en hecht team en coacht medewerkers op gedrag.
Voor deze functie beschik je over leiderschapskwaliteiten en analytisch vermogen. Je hebt kennis van retail en winkelprocessen of andere klantgerichte werkervaring.
Het salaris voor deze rol is tussen €55.000 - €65.000 per jaar afhankelijk van ervaring. Je krijgt uitstekende secundaire arbeidsvoorwaarden waaronder vakantiegeld en een toeslag op zondag.
In deze baan ga je werken in een dynamische wereld waarin je iedere dag van grote toegevoegde waarde bent. Samen bekijken we de mogelijkheden voor jou in de winkel zoals de verschillende werktijden en welke plek het beste bij je past.
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