Order Management and Demand Planning Expert
3 dagen geleden
About Projob B.V.
Projob B.V. is an innovative company that pioneers hardware and software solutions internationally. Our organisation values innovation, efficiency, and environmental responsibility.
Your Role
We are seeking a highly analytical Order Management and Demand Planning Analyst to join our Sales Support Center. As part of a team of professionals dedicated to delivering exceptional sales backoffice services across 18 subsidiaries and over 60 international partners, you will play a crucial role in processing, monitoring, and coordinating all activities related to the order pipeline and short-term demand planning.
Key Responsibilities
- Order Management: Monitor the daily order pipeline, ensuring timely and accurate order processing, and act as the primary contact for order-related communications, handling complaints, and escalations efficiently.
- Short-Term Demand Planning: Assess weekly risks associated with order fulfilment based on stock levels and sales plans, and communicate results to General Managers.
- Process Optimisation: Collaborate with internal departments to improve customer satisfaction and system performance.
- International Partnerships: Manage monthly allocation items with international partners, communicate product availability, and implement system limitations for critical items.
Requirements
To succeed in this role, you should have:
- Prior experience in a similar position, such as Order Operation and/or Short Term Demand Planning.
- Solid knowledge of order processing & monitoring using SAP system.
- Experience using a ticketing system or software.
- Excellent (proven) knowledge of data analytics & advanced Excel functionalities such as Pivot Tables and Power Query.
Benefits
We offer a competitive salary up to €3,200,- based on experience, including a 13th month salary and 8% holiday allowance. You will also receive travel reimbursement per km by foot, bike or car, full travel reimbursement for public transport, and a healthy work-life balance with a full-time of 37.5 hours. In addition, you will get between 30 and 32 holiday days (based on a fulltime contract), a hybrid working model, and budget to set up an ergonomic home office and reimburse internet costs.
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