Customer Service Expert in Greece
5 dagen geleden
Patrique Mercier Recruitment, a reputable recruitment agency, is seeking a highly skilled Dutch Speaking Customer Service Representative to join their team in beautiful Greece. As a customer-focused professional, you will have the opportunity to work from home and provide exceptional support to our Dutch-speaking clients.
In this exciting role, you will be responsible for delivering outstanding customer experiences, addressing inquiries, resolving issues, and ensuring client satisfaction. Your strong communication skills, fluency in Dutch and English, and dedication to service excellence will be essential to the success of our team.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat in Dutch and English
- Provide accurate information regarding products and services
- Effectively resolve customer complaints in a timely manner
- Document all customer interactions carefully
- Collaborate with team members and other departments to enhance customer satisfaction
- Stay informed about product knowledge and company policies to assist customers effectively
Requirements
- Fluency in Dutch and English, both written and spoken
- Previous experience in customer service is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a customer-focused approach
- Able to manage multiple tasks and prioritize effectively
- Detail-oriented with a commitment to high-quality service
- Comfortable using computer systems and customer service applications
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary: €35,000 - €45,000 per year
- Fully Paid Relocation Package (flight, transfer, and hotel)
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