Dutch Banking Industry Support Representative

2 weken geleden


Amsterdam, Noord-Holland, Nederland Patrique Mercier Recruitment ES Voltijd

Our client, a leading financial institution, is seeking a highly skilled Dutch-speaking Customer Support Specialist to join their team in Athens, Greece.

About the Role
  • This exciting opportunity involves providing exceptional customer service to Dutch-speaking clients in the banking industry, ensuring a seamless experience through various communication channels.

The ideal candidate will possess fluency in Dutch (written and spoken), strong analytical skills, and excellent communication and interpersonal skills. Previous experience in customer support or the banking industry is a plus but not mandatory.

Key Responsibilities
  • Assist customers with inquiries regarding banking products and services, offering accurate information and resolutions.
  • Maintain meticulous records of customer interactions in our CRM system.
  • Collaborate with team members to achieve service level objectives and enhance customer satisfaction.
  • Engage in ongoing training and skill development to stay informed about industry trends.

Salary: €25,000 - €35,000 per annum, depending on experience

Requirements
  • Fluency in Dutch (written and spoken) is essential.
  • A strong commitment to delivering high-quality customer service.
  • Excellent communication and interpersonal skills.
  • A collaborative team player with a proactive attitude.
About Patrique Mercier Recruitment ES

We are a dedicated recruitment agency specializing in placing top talent in the finance sector. With years of expertise, we pride ourselves on providing exceptional service to both our clients and candidates.

Location: Athens, Greece



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