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Technical Field Specialist

4 weken geleden

Woerden, Utrecht, Nederland Kardex Voltijd

Job Summary

Kardex is seeking a skilled Technical Field Specialist to join our team. As a Technical Field Specialist, you will be responsible for installing, configuring, calibrating, and repairing technical products and systems at customer field locations.

Key Responsibilities

  • Performing a variety of maintenance and technical support on installed products and equipment
  • Troubleshooting, diagnosing, and resolving malfunctions
  • Determining when products should be upgraded or replaced
  • May provide onsite training for customer support personnel

Requirements

  • Good general standard of education
  • Mechanic/Electronic/Electrical degree/training
  • CompTIA A+ or similar experience
  • Experience in field customer service
  • Familiar with diagnostic methods
  • Basic computer skills
  • Technical/mechanical/electronic experience
  • Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
  • Experience in industrial communication (Field bus, Ethernet, etc.)
  • Experience with onsite health and safety regulations & standards
  • Excellent communication skills
  • Customer oriented
  • Confident, strong assertive team player
  • Good interpersonal skills
  • Ambitious and looking for growth
  • Willingness to travel
  • Service minded
  • English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)
  • German/other languages are valued
  • Local language proficiency
  • Mechanic/Electronic Training
  • Familiar with diagnostic methods/methodological skills
  • Basic computer skills
  • PLC troubleshooting
  • Electrical & Electronic troubleshooting
  • Basic software programming knowledge
  • Logistics knowledge/experience is a plus
  • Ability to work at height
  • Willingness to travel
  • Car license