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Global Manager OT Services

1 maand geleden

Leidschendam, Zuid-Holland, Nederland Fugro Voltijd

Job Description

As the Global Manager Operational Technology Services, you will be at the helm of our Operational Technology and remote operations landscape. Your mandate includes shaping long-term strategies, optimizing Operational Technology services, ensuring performance excellence and fostering innovation. You will lead a diverse team with a mission to propel Fugro's global operations forward, delivering seamless 24/7 technical solutions aligned with our strategic vision.

Key Responsibilities

  • Lead and develop the long-term Operational Technology Services and Support strategies aligned with Fugro business goals to accelerate remote operations;
  • Design, install, deploy, maintain and retire systems, services, technologies and data communication infrastructure to meet both Fugro and customer defined service levels in a global 24/7 context;
  • Provide transparency and challenge availability, performance and quality of Operational Technology related deployment, life cycle management and break-fix processes by regularly monitoring performance and financials;
  • Report on the delivery of Operational Technology Services on the agreed and yet to be determined measurement data at service or expectation level;
  • Establish, enforce and monitor adherence to a limited stack Operational Technology standards, policies and regulations and provide the best practices;
  • Manage, lead, support, challenge and empower a multi-cultural team of professionals both hierarchical as well as functional on remote locations;
  • Draft business plans and cases in preparation and planning of budgets as well as ensuring efficiencies and challenging delivery of the value-add of all activities;
  • Establish strong partnerships with and provide guidance to relevant Fugro leaders and Operational Technology teams.

Requirements

  • You have a Masters degree in either Business or a Technical discipline with a minimum of 10 years experience in leading, driving, managing and transforming complex functions in a global 24/7 services provisioning context;
  • You have a minimum of 10 years experience in managing complicated, high impact projects executed by contractors, vendors or other 3rd party service providers;
  • You have proven experience in remote operations environments with large volume and latency critical data transfers;
  • You have excellent skills in leading, influencing and inspiring cross functional and multi-cultural teams across various geographic on site and offshore locations to work as a team;
  • You have experience in forecasting, budgeting and financially controlling both 'business as usual' operations and projects;
  • You are a team player with excellent interpersonal and communication skills and the ability to communicate cross-functions.

What Fugro Offers

  • A competitive salary;
  • 29 holidays per year based on a fulltime employment (of which 4 are appointed by Fugro management) and the possibility to purchase 12 additional days;
  • Extensive career & training opportunities both nationally and internationally;
  • Flexible working hours and the ability to work from home in accordance with your manager and corporate policies;
  • Commuting allowance;
  • Modern pension scheme;
  • Collective health insurance;
  • Possibility to register with our corporate fitness plan;
  • Coaching options through our EAP (Employee Assistance Program).