Front of House Operations Team Member

2 weken geleden


Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd
About Pulitzer Amsterdam

We are a hotel with a rich history, where every guest is part of our story. Our team is passionate about delivering exceptional service and creating unforgettable experiences.

As a Front Desk Agent at Pulitzer Amsterdam, you will be the first point of contact for our guests. You will be responsible for ensuring a warm and welcoming experience from check-in to check-out.

Key Responsibilities:
  • Welcome each guest with genuine warmth and professionalism
  • Assist guests with the check-in and check-out process
  • Use your knowledge of hotel services to offer personalized recommendations
  • Keep the front desk area pristine and perfectly organized
  • Collaborate closely with the housekeeping and concierge teams
Requirements:
  • Experience as a Front Desk Agent or in a similar hospitality role is a plus
  • Exceptional communication skills and the ability to connect with a diverse range of guests
  • A love for hospitality and a commitment to delivering extraordinary guest experiences
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays
  • Fluency in English is required; Dutch language skills are a welcome addition
Salary:

The estimated salary for this position is €30,000 - €40,000 per year, depending on experience.

Benefits:
  • Experience Stay at Pulitzer Amsterdam as part of our introduction program
  • 6 complimentary nights a year at any Lore Group hotel
  • Lore Group Employee & Immediate Family Rates
  • Lore Group Friend and Family Rates
  • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
  • 50% discount in Lore Group restaurants and bars
  • A monthly budget to spend on benefits platform Alleo
  • Possibility to lease a bike
  • 50% discount in restaurants & bars at 19 partner hotels in Amsterdam
  • Free and unlimited appointments per year with a psychologist via OpenUp
  • A monthly contribution to a pension scheme
  • A monthly travel allowance
  • A monthly clothing allowance (if applicable to your position)
  • A yearly shoe allowance
  • Possibility to take part in a Dutch language course
  • Freshly prepared meals in the canteen
  • Discount on supplemental health insurances


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