Front of House Operations Team Member
2 weken geleden
We are a hotel with a rich history, where every guest is part of our story. Our team is passionate about delivering exceptional service and creating unforgettable experiences.
As a Front Desk Agent at Pulitzer Amsterdam, you will be the first point of contact for our guests. You will be responsible for ensuring a warm and welcoming experience from check-in to check-out.
Key Responsibilities:- Welcome each guest with genuine warmth and professionalism
- Assist guests with the check-in and check-out process
- Use your knowledge of hotel services to offer personalized recommendations
- Keep the front desk area pristine and perfectly organized
- Collaborate closely with the housekeeping and concierge teams
- Experience as a Front Desk Agent or in a similar hospitality role is a plus
- Exceptional communication skills and the ability to connect with a diverse range of guests
- A love for hospitality and a commitment to delivering extraordinary guest experiences
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays
- Fluency in English is required; Dutch language skills are a welcome addition
The estimated salary for this position is €30,000 - €40,000 per year, depending on experience.
Benefits:- Experience Stay at Pulitzer Amsterdam as part of our introduction program
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- A monthly budget to spend on benefits platform Alleo
- Possibility to lease a bike
- 50% discount in restaurants & bars at 19 partner hotels in Amsterdam
- Free and unlimited appointments per year with a psychologist via OpenUp
- A monthly contribution to a pension scheme
- A monthly travel allowance
- A monthly clothing allowance (if applicable to your position)
- A yearly shoe allowance
- Possibility to take part in a Dutch language course
- Freshly prepared meals in the canteen
- Discount on supplemental health insurances
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