Technical Customer Support Specialist

3 dagen geleden


Hoofddorp, Noord-Holland, Nederland IDEXX Voltijd

At IDEXX, we're seeking a skilled Technical Customer Support Consultant to join our team. As a key member of our support team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

About the Role

  • You'll provide technical support to our customers, resolving issues and answering questions related to our products and services.
  • You'll work closely with our customers to understand their needs and provide tailored solutions to meet their unique requirements.
  • You'll collaborate with our internal teams to ensure seamless communication and effective issue resolution.
  • You'll contribute to the development of our support processes and procedures to continuously improve our customer experience.
  • You'll have the opportunity to work with a variety of customers, including veterinarians, veterinary technicians, and animal healthcare professionals.

What You'll Need

  • You'll have a strong technical background, with experience in a customer-facing role.
  • You'll be fluent in English and have excellent communication and interpersonal skills.
  • You'll be able to work in a fast-paced environment and prioritize multiple tasks effectively.
  • You'll be passionate about delivering exceptional customer experiences and committed to continuous learning and improvement.
  • You'll be based in the Netherlands and available to work full-time.

About IDEXX

We're a global leader in animal health diagnostics, with a mission to help pet owners worldwide keep their companion animals healthy and happy. We're proud of our Purpose and Guiding Principles, which drive our commitment to innovation, customer satisfaction, and employee enrichment.

At IDEXX, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. You'll be supported by competitive compensation, incentives, and benefits, as well as opportunities for growth and development.



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