Financial Services Customer Protection Specialist
1 week geleden
You're Invited to Shape the Future of Customer Experience
At American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a Fraud Specialist Customer Service, you'll be part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.
We offer a unique opportunity for growth and development as you create a career journey that's meaningful to you. Our benefits, programs, and flexibility support your personal and professional well-being, including:
- Competitive base salaries: $85,000 - $110,000 per year
- Bonus incentives
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
As a team player with excellent communication and analytical skills, you'll lead the way in fraud risk management, ensuring seamless customer experiences while minimizing risks. With strict compliance rules and processes in place, you'll thrive in a fast-paced metric-driven environment.
In this role, you'll have the opportunity to suggest new ideas to improve processes and customer care, making a significant impact on our brand promise 'becoming the most respected service brand.'
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