Food and Beverage Operations Manager
4 weken geleden
Key Responsibilities:
* Oversee the daily operations of the restaurant, bar, room service, and banqueting.
* Ensure efficient and effective service delivery in all food and beverage outlets.
* Monitor and maintain quality standards in food and beverage preparation and presentation.
* As a Department Head, you will also play a direct role in the overall management of the Hotel.
Team Leadership:
* Recruit, train, and develop food and beverage staff.
* Foster a positive work environment, encouraging teamwork and professional growth.
* Conduct regular performance reviews and provide constructive feedback.
Financial Management:
* Develop and manage budgets for food and beverage operations.
* Monitor financial performance, including revenue, costs, and profitability.
* Implement cost control measures without compromising quality and service.
Guest Satisfaction:
* Ensure high levels of guest satisfaction through effective service and quality management.
* Address and resolve guest complaints and concerns promptly and professionally.
* Regularly interact with guests to gather feedback and improve services.
Menu Development:
* Collaborate with the culinary team and our suppliers to design and update menus.
* Ensure menus reflect current trends and guest preferences.
* Maintain high standards of food quality and presentation.
Compliance and Safety:
* Ensure compliance with health, safety, and hygiene standards.
* Implement and monitor food safety policies and procedures.
* Stay informed about industry regulations and best practices.
As a Food and Beverage Operations Manager at Park Plaza, you will receive a competitive salary, a birthday bonus of €250 (gross, paid in the month of your birthday), and a range of other benefits, including a tasty meal during shift, industry pension plan, 25 days holiday, and 1 extra day off for your wellbeing.
We are a highly diverse organization, and we welcome applications from candidates with a passion for delivering exceptional service and a commitment to excellence in all aspects of food and beverage management.
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