Network Account Manager Specialty Care Inflammation Professional
4 weken geleden
The Network Account Manager (NAM) Specialty Care is a key position responsible for strategically positioning Pfizer and its Immunology brands as a partner who accelerates the transition to a patient-centered, sustainable healthcare system.
The NAM Specialty Care designs and implements account plans for assigned strategic accounts, reflecting 1-3-year business objectives to ensure access for patients to the product portfolio.
Main Responsibilities- Segmentation and targeting of customers, including decision-making and influencing networks for recently introduced brands and indications.
- Detailing of assigned products to prescribers based on customer and product lifecycle needs.
- Connecting and communicating multiple insights from various stakeholders to develop an account plan of action.
- Disseminating information via multi- and omnichannel communication in the customer target group via the customer-preferred channel.
- Ensuring customer service and support by engaging with customers through both in-person and virtual interactions.
- Ensuring objectives of the accounts are met, problem-solving complex account/institution challenges.
- Proactively engaging with strategically positioned stakeholders within Specialty Care and other relevant stakeholders to build smart coalitions around a therapeutic/value proposition.
- The NAM thinks beyond customer demands and needs and is a trusted advisor within the accounts.
- Responding to customer requests by connecting with cross-functional teams to provide responses and input.
- Arranging meetings to support communication and education related to our disease areas and brands.
- Bringing customers together to progress areas of mutual interest related to our therapy areas (e.g., to establish and optimize cross-sectoral and cross-specialty referral structures).
- Complying and adhering to legal and financial policies, relevant procedures, and agreed timelines of the organization.
- Bachelor's degree in life sciences and 7+ years of relevant sales experience in the pharmaceutical industry (preferably as an Account Manager) with an existing customer network.
- Or master's degree in life sciences and 6 years of relevant Specialty Care sales experience in the pharmaceutical industry with an existing customer network.
- Driving license.
- Fluent in the Dutch language and good working language in English.
- Analytical skills and the ability to understand the effects of the external environment on the fundamental drivers of the strategic accounts and their implications on our business.
- Knowledge of the healthcare environment and specifically with regards to relevant products and accounts.
- Ability to challenge and discuss (un)conventional business solutions with internal and external stakeholders with the aim to establish added value creation and a patient-centered sustainable healthcare environment.
- Ability to build and maintain account relationships and excellent insight regarding the Decision Making Unit and the overarching networks impacting these accounts.
- Ability to transfer from transactional to strategic relationships with shared objectives.
- Ability to communicate effectively and influence stakeholders. Strong written, verbal, and interpersonal communication and listening skills.
- Result-driven and strong drive for commercial results.
- Ability to perform and prioritize effectively in stressful circumstances and request timely assistance when required.
- Team player and leadership without authority - capability to ensure colleagues are actively contributing to the account objectives.
- Ability to set up and implement the strategic (key) account planning according to the milestones.
Pfizer is an innovative company with a pipeline full of innovative medicines for a variety of conditions. As a Pfizer colleague, you'll have the opportunity to maximize the impact of medicines for patients in a variety of ways.
We are always looking for top talent and believe you will never stop learning and there will always be a new opportunity for your development. That is why we have broad opportunities in the Belux organization.
We strive for a culture where everyone can be themselves, and we offer our colleagues good working conditions, such as an appropriate salary and opportunities to work from home. Working a lot of overtime is not the norm for us.
We believe that work and having fun should go hand in hand. That's why, for example, you can participate in all kinds of activities outside of work.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
We kindly ask you to provide your application documents in English.
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