Director of Client Success and Operations
1 maand geleden
We are seeking a highly experienced Director of Client Success and Operations to join our team at Mindshare. In this role, you will be responsible for delivering exceptional client experiences, driving operational excellence, and fostering strong relationships with our clients.
Key Responsibilities:
- Develop and implement strategies to drive client satisfaction and retention
- Lead cross-functional teams to deliver high-quality client projects on time and within budget
- Collaborate with clients to understand their business needs and develop tailored solutions
- Analyze data to identify trends and opportunities for growth
- Implement process improvements to increase efficiency and productivity
Requirements:
- 7-9 years of experience in project management, business analysis, or management consulting
- Proven track record of delivering results and driving client success
- Excellent communication and interpersonal skills
- Ability to analyze complex data and develop actionable insights
- Experience with project management tools and methodologies
What We Offer:
- A competitive salary of €120,000 - €150,000 per year
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- The opportunity to work with a dynamic and innovative company that values employee growth and development
- A collaborative and supportive team environment
- The chance to make a meaningful impact on client businesses and drive business growth
About Mindshare:
Mindshare is a leading media and marketing agency that helps brands connect with their audiences through creative and effective marketing solutions. We believe in good growth for our clients and our people, and we strive to achieve a balance between short-term results and long-term sustainability.
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