Hotel Rooms Division Trainee
3 weken geleden
Hotel Rooms Division Trainee
Are you passionate about delivering exceptional guest experiences? As a Rooms Division Trainee at Meliá Hotels International, you will play a vital role in ensuring our guests feel welcome and cared for.
Key Responsibilities:
- Welcome guests in a warm and friendly manner
- Assist the Front Office and Housekeeping teams as needed
- Verify guest registration information and process payments
- Issue room keys and direct guests to their rooms
- Perform daily checklists and collaborate with internal departments to ensure guest satisfaction
- Receive and deliver mail and packages
- Comply with company procedures and safety policies
- Check MOD reports and VIP lists
- Monitor Opera system for occupancy and stay-over information
- Complete hand-over and room reconciliation forms
- Calculate room and linen invoices
- Quality check VIP rooms
- Order hotel amenities and handle uniforms
What We're Looking For:
- Passionate and energetic individuals
- Eager to learn and grow with our team
- Flexible and able to work shifts, including weekends and holidays
Why Work with Us:
Meliá Hotels International is an equal opportunity employer and values diversity. We offer a dynamic and inclusive work environment, with opportunities for growth and development. Join our team and become part of a global company that cares about its employees and guests alike.
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