Supply Chain Commerce Technology Leader
5 dagen geleden
We create possibilities that move life and commerce forward. Welcome to Manhattan Associates, a leading technology company that positively impacts how people work, shop, and live across six continents.
About UsAt Manhattan Associates, we're passionate about solving complex problems and redefining what's possible. If you're looking for a challenging role that offers opportunities for growth and innovation, you've come to the right place.
The RoleAs a Support Consulting Manager, you'll be responsible for troubleshooting and resolving complex customer issues, serving as an escalation point and communicating with customers to provide status updates and resolutions.
- Troubleshoots and resolves post-implementation issues.
- Serves as an escalation point for complex customer issues.
- Manages upgrades of additional functionality.
- Prioritizes team tasks and projects.
- Suggests product improvements based on customer feedback.
- Identifies client training opportunities and software sales opportunities.
- Leads team members, including training, mentoring, performance evaluation, goal setting, project management, staffing, and assisting HR in acquiring and training new resources.
Our team is committed to diversity and inclusion. At Manhattan Associates, it's not just about the work – it's about being part of a community that values individuality and promotes equal opportunities for all. Our team members' diverse backgrounds, experiences, and perspectives make us unique.
We are proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the E-Verify Program.
Compensation PackageWe offer a competitive salary, estimated at $120,000 per year, based on industry standards and market conditions. This figure may vary depending on location and other factors.
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