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Commercial Business Analyst
1 maand geleden
Ebury is a leading FinTech firm, recognized as one of the top 15 European Fintechs to work for by Alt Fi in 2021. We offer a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.
Position OverviewWe are seeking a Commercial Analyst to join our Amsterdam offices, working closely with our front office teams. As a key member of the Sales Acceleration team, you will develop innovative, data-driven processes, tools, and dashboards to support the commercial team in growing revenues and improving the client experience.
Key Responsibilities- Partner with commercial leadership to drive insights on team performance and revenue strategy by providing critical analyses.
- Support the expansion of Ebury's data toolkit, transforming data and sharing insights to commercial leadership on revenue generation, product utilization, credit offering, front office activity, and performance management.
- Collect, analyze, and interpret sales data to identify trends, patterns, and areas for improvement. Develop key performance indicators (KPIs) and dashboards to track sales performance and provide actionable insights to sales leadership for Netherlands and Germany (with potential for expansion).
- Collaborate with the sales team to assess and enhance existing sales processes, including lead generation, qualification, pipeline management, and forecasting. Identify bottlenecks and implement strategies to streamline workflows and improve efficiency.
- Support the development and implementation of sales enablement programs, ensuring sales representatives have the necessary tools and resources to effectively engage with prospects and close deals.
- Prepare regular reports and presentations on Front Office performance, pipeline metrics, and revenue forecasts. Analyze data to identify opportunities for revenue growth, customer segmentation, and cross-selling/up-selling initiatives.
- Maintain and optimize the Customer Relationship Management (CRM) system, ensuring accurate and up-to-date customer and sales data. Provide training and support to the sales team on CRM usage and best practices.
- Identify opportunities for sales process automation and collaborate with the technology team to implement appropriate tools and systems. Streamline workflows and eliminate manual tasks to improve sales team productivity.
- Conduct market research and competitive analysis to identify industry trends, competitive positioning, and customer needs. Provide insights to the sales team for better targeting, positioning, and differentiation.
- Work closely with cross-functional teams, including marketing, product, and finance, to align sales acceleration initiatives with overall business objectives. Collaborate with sales managers to ensure effective implementation and adoption of sales strategies.
- Bachelor's degree in business, finance, economics, or a related field.
- Multilingual with fluency in Dutch, English, and German is a requirement.
- Proven experience as a sales analyst or a similar role, preferably within the financial services industry.
- Strong analytical skills and proficiency in data analysis tools, such as Excel, Salesforce, SQL, or similar CRM systems.
- Solid understanding of sales processes, pipeline management, and lead-to-revenue lifecycle.
- Excellent communication and presentation skills, with the ability to convey complex data and insights to non-technical stakeholders.
- Strong problem-solving and critical-thinking abilities, with the ability to deliver actionable insights.
- Detail-oriented with a high level of accuracy in data analysis and reporting.
- Proactive and self-motivated, with the ability to work independently and prioritize tasks.
- Collaborative mindset, with the ability to work effectively in cross-functional teams.
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. We believe in inclusion and stand against discrimination in all forms. At Ebury, you can be whoever you want to be and still feel a sense of belonging, no matter your story, because we want you and your uniqueness to help write our future.
