Digital Transformation Leader for Retail IT

20 uur geleden


Utrecht, Utrecht, Nederland Amplifon Voltijd
About Us

Amplifon is the global leader in the retail hearing care industry, empowering thousands of people to rediscover the emotions of sound. With a global network of 9,700 points of sales and over 20,300 professionals from 100 different nationalities, we strive to provide customized hearing solutions that drive growth and competitiveness.

Job Description

We are seeking an experienced Country IT Manager to oversee all IT systems and services in the country. As a business partner, you will work closely with local business lines to understand their needs and improve performance. You will manage IT initiatives on a local level to support the company's growth and maintain a strong cross-functional working partnership with the Amplifon matrix organization.

The successful candidate will report directly to the Country GM and have a dotted line to the regional CIO. This is a management position that involves leading a team of 12 resources and being part of the Country Executive Leadership Team.

Key Responsibilities
  • Communicate and cascade down the global IT strategy aligned with the company's overall business objectives.
  • Collaborate with local senior management, particularly Marketing and Retail Excellence departments, to identify technology opportunities and innovations that drive growth and competitiveness.
Team Management
  • Lead a team of 12 IT professionals, fostering a culture of excellence, teamwork, and innovation.
  • Oversee hiring, training, and performance management within the IT department.
Transformational Initiatives
  • Active participation in ongoing transformational projects, ensuring successful execution, respect of timing, and smooth adoption.
  • Work closely with global and local business departments to implement technologies that enhance customer engagement and operational excellence.
Infrastructure Management and Support
  • Ensure the reliability and scalability of shop's IT infrastructure in close cooperation with the global IT team.
  • Management of the IT Service desk performance supporting field and Back office.
  • Implement best practices for data security and compliance.
About the Role
  • This role requires a Computer Science or IT-related degree, preferably a Master's degree.
  • Experience as an IT Manager within the Retail/B2C sector is essential.
  • General knowledge of technologies covering all functional fields on information systems (e.g., ERP, Operations & Enterprise Architecture, Big Data & BI).
  • Fluency in English and Dutch is required.
  • Able to manage complexity in an international environment.
  • Positive and energetic attitude and ability to drive change.
  • Knowledge in Sales Force, Oracle Cloud, Oracle Xstore, Adobe Marketing Cloud is desirable.
Salary and Benefits

We offer a competitive salary of €80,000 - €110,000 per year, depending on experience, plus benefits and a positive work environment.



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