Technical Support Specialist

4 weken geleden


Amsterdam, Noord-Holland, Nederland Adyen Voltijd

At Adyen, we are driven by our ambition to be the financial technology platform of choice for businesses like Meta, Uber, H&M, and Microsoft. As a Technical Support Engineer, you will be part of an international team that thrives on shared success and is motivated by delivering innovative solutions.

We operate in a 24/7 environment, following a follow-the-sun principle, which requires us to work across time zones. Our extensive payments knowledge is invaluable to both our merchants and internal teams, making it a key aspect of your role as a Technical Support Engineer.

About the Role
  • You will be a key source of knowledge on the Adyen platform, APIs, web-stack technologies, integration methods, and best practices.
  • You will be responsible for the merchant's full lifecycle, from integration to expansion and operational excellence.
  • You will advocate for internal products, track product processes, and contribute to the platform by feeding back feedback and issues received from merchants.
  • You will advise merchants on implementation practices and address specific merchant issues.
Your Skills and Qualifications
  • You have strong written and verbal communication skills in English.
  • You are innovative, with strong problem-solving capabilities, and can adapt to new processes and procedures quickly.
  • You have affinity with internet technologies and knowledge of technical processes (SQL, HTML, JavaScript, PHP, Java, Scripting).
  • You are self-driven, flexible, and able to maintain high levels of productivity with minimal supervision.
  • You have experience working in environments rich in uncertainty and have successfully dealt with ambiguity.
  • You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity, and both internal and external requests.

The estimated salary for this position is around $80,000-$120,000 per year, depending on location and experience. If you're passionate about payments and customer service, this could be the perfect opportunity for you to join a dynamic team and grow your career.


  • Technical Support Specialist

    2 maanden geleden


    Amsterdam, Noord-Holland, Nederland Vereniging Informatiewetenschappen Amsterdam Voltijd

    About the Role:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Act as first and second line support for our customers, addressing their queries...

  • Technical Support Specialist

    2 maanden geleden


    Amsterdam, Noord-Holland, Nederland beBee Professionals Voltijd

    beBee Professionals is looking for a Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and customer service to our customers.The ideal candidate will have:Excellent communication and problem-solving skillsStrong customer service orientationAbility to work independently and as part of a...


  • Amsterdam, Noord-Holland, Nederland ESP Global Services Voltijd

    ### Job Title: IT Technical Support Specialist#### Job SummaryWe are seeking a skilled IT Technical Support Specialist to join our team at ESP Global Services. As a key member of our support team, you will provide exceptional technical support to our clients, resolving hardware and software issues efficiently and effectively.#### Key Responsibilities-...


  • Amsterdam, Noord-Holland, Nederland TomTom Voltijd

    At TomTom, we're on a mission to deliver a seamless user experience for our employees. As a Technical Support Specialist, you'll play a crucial role in ensuring that our team members have the best possible experience with our solutions.Job SummaryWe're seeking a highly motivated and detail-oriented individual to join our Employee IT team as a Technical...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    About the RoleWe are seeking a highly skilled Technical Support Representative to join our team at Undutchables. As a Technical Support Specialist, you will be responsible for providing expert technical support to customers via phone, email, and chat.


  • Amsterdam, Noord-Holland, Nederland Vereniging Informatiewetenschappen Amsterdam Voltijd

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Vereniging Informatiewetenschappen Amsterdam.About the RoleIn this role, you will be responsible for providing top-notch support to our customers, acting as the first and second line of defense. You will work closely with our team to resolve customer queries and issues,...


  • Amsterdam, Noord-Holland, Nederland Brookwood Recruitment Voltijd

    Job Title: Customer Experience EngineerAbout the Role:We are seeking a committed and technically skilled Customer Experience Engineer to provide expert-level pre-sales and post-sales support for our hardware and software products throughout Europe. This role will focus on diagnosing and resolving technical issues remotely and providing on-site assistance for...


  • Amsterdam, Noord-Holland, Nederland SkySys Voltijd

    About SkySysSkySys is a dynamic and innovative company that requires an experienced IT professional to join our team as a Senior Technical Support Specialist. Our ideal candidate will have a strong technical background, excellent communication skills, and the ability to work independently in a fast-paced environment.Job DescriptionWe are seeking a highly...


  • Amsterdam, Noord-Holland, Nederland SkySys Voltijd

    Job DescriptionAt SkySys, we are seeking an experienced IT Infrastructure Engineer to join our team as a Desktop Support Specialist. This is a full-time role that requires excellent technical skills and the ability to work effectively in a fast-paced environment.Responsibilities:Provide first- and second-level technical support for end-user computing...

  • Technical Support Specialist

    2 maanden geleden


    Amsterdam, Noord-Holland, Nederland Tritium Power Solutions PTY Ltd Voltijd

    About the RoleThis position reports directly to the Technical Support Manager – Europe at Tritium Power Solutions and is based in Amsterdam. The Technical Support Engineer is responsible for providing Global support to Tritium Power Solutions Service Level Agreement (SLA) Customer and product users. You will be required to diagnose and troubleshoot...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    Job DescriptionWe are seeking an experienced Technical Support Representative to join our team at Undutchables.Job Summary:This role involves providing technical support to customers via phone, email, and chat. The successful candidate will have excellent communication skills and be able to provide product information, answer technical questions, and find...


  • Amsterdam, Noord-Holland, Noord-Holland, Nederland Adecco Voltijd

    Ben jij klantgericht en wil je anderen verder helpen met jouw technische kennis? Lees snel verder en solliciteer! Ben jij een techneut in hart en nieren en wil je jouw kennis delen met anderen? Dan hebben wij de perfecte baan voor jou! Als Technical Support Specialist bij Resideo in


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Cognizant, a leading professional services company, is seeking an experienced Technical Support Specialist to join its Infrastructure Services Team. This role offers the opportunity to provide on-site technical support and maintenance for hardware, software, and networking issues in a dynamic international environment.About CognizantAt Cognizant, we help...


  • Amsterdam, Noord-Holland, Nederland TLD EUROPE Voltijd

    Company OverviewSmart Airport Systems (SAS) is an innovative leader in the field of ground support equipment, providing sustainable solutions that integrate cutting-edge technologies. Our company is dedicated to helping airlines and airports improve their operational efficiencies while paving the way for a greener future.We are looking for an experienced...


  • Amsterdam, Noord-Holland, Nederland Aquablu B.V Voltijd

    About the RoleWe are seeking an experienced Technical Support Specialist to join our team at Aquablu B.V. in Amsterdam, Netherlands.This is a fantastic opportunity for someone with a passion for technical support and a knack for problem-solving to make a real impact on our company's growth.


  • Amsterdam, Noord-Holland, Nederland Vereniging Informatiewetenschappen Amsterdam Voltijd

    About the Role:We are seeking a highly skilled Support Engineer to join our team at Kega. As a key member of our support department, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Act as first and second line support for our customers, providing...


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Cognizant is seeking a highly skilled Technical Support Specialist to join our Infrastructure Services Team. As a key member of our team, you will provide on-site technical support and solutions for hardware, software, and networking issues.About Cognizant Infrastructure Services:In today's digital era, companies must transform through technology to stay...


  • Amsterdam, Noord-Holland, Nederland Palo Alto Networks Voltijd

    Job OverviewPalo Alto Networks is seeking a highly skilled Sr Technical Support Engineer, Platinum to join our team. This role plays a critical part in ensuring the success of our valued customers by providing top-notch technical support and solutions.


  • Amsterdam, Noord-Holland, Nederland Sound United Voltijd

    **Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team in Amsterdam. As a key member of our technical support team, you will be responsible for providing top-notch customer service and technical support to our clients. This role requires excellent communication skills, a strong analytical mind, and the ability to...

  • Technical Support Expert

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.700 - € 3.200

    Job OverviewUndutchables is seeking a highly skilled Technical Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing expert technical support to our clients via phone, email, and chat.Key ResponsibilitiesResearching product availability and providing detailed information to...