Helpline Support Specialist for Asylum Seekers and Migrants
2 weken geleden
We are looking for a highly skilled and compassionate Helpline Support Specialist to join our team at Rode Kruis district Gooi & Utrecht.
The ideal candidate will have excellent communication skills, be empathetic, proactive, and flexible. They will be digitally proficient, have a good command of English and Dutch (B1 level), and be available to work at least one shift per week (2 hours) for at least three months.
As a Helpline Support Specialist, you will answer online questions from people who have fled or migrated to the Netherlands. You will work from home, using your digital skills to provide accurate and trustworthy information about their rights and possibilities.
You will also work closely with aid and support organizations to check information or inquire whether someone can go there for help.
In this role, you will have the opportunity to develop your skills in providing digital humanitarian aid and make a significant impact on the lives of asylum seekers and migrants.
Our team is dynamic and inclusive, and we look for volunteers with talent and excellent competencies. We offer flexible volunteer work, work experience within the largest humanitarian organization in the Netherlands and worldwide, and opportunities for professional development.
We estimate that this position pays around €12-€15 per hour, based on national averages for similar roles in the Netherlands.
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