Hotel Operations Coordinator

2 weken geleden


Amsterdam, Noord-Holland, Nederland Cycas Hospitality Voltijd
Company Overview: Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe's leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this.

Salary: The salary range for this role is according to Horeca CAO, providing a competitive compensation package.

Job Description: As a Front Office Agent with Cycas Hospitality, you will be the first point of contact for our guests, providing warm welcomes and ensuring a seamless stay experience. Your key responsibilities will include processing guest check-ins, managing room assignments, and handling all payment types. You will also be responsible for answering guest calls, resolving any issues, and running daily reports to identify special requests.

Required Skills and Qualifications: To succeed in this role, you will need front office experience, with knowledge of OPERA an advantage. You must be an enthusiastic team player with excellent communication skills, able to work different shifts, including weekends and holidays. A valid residence and working permit for the Netherlands is required, and English speaking is essential (Dutch not mandatory).

Benefits: In return for your hard work and dedication, we offer a comprehensive benefits package, including salary range according to Horeca CAO, 25 holiday days, travel and night allowance, free parking, and discounts in over 8000 hotels worldwide.

Others: If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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