Customer Relationship Specialist
3 weken geleden
About the Role
We are seeking a skilled Customer Success Manager to join our team at HSD Campus. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic relationships.
Your Responsibilities
- Represent HSD Campus to our customers, acting as a trusted advisor and advocate
- Develop and maintain strong relationships with key stakeholders at customer organizations
- Identify and capitalize on opportunities to upsell and cross-sell our services
- Collaborate with internal teams to ensure seamless delivery of customer solutions
- Stay up-to-date with industry trends and emerging technologies to inform customer engagement strategies
What We're Looking For
- Relevant professional experience in a customer-facing role, preferably in a B2B setting
- Strong communication and interpersonal skills, with the ability to connect with technical and non-technical stakeholders
- Proven track record of building and maintaining successful customer relationships
- Experience with SaaS solutions, mobile technologies, and security best practices
- Fluent English language skills, both written and verbal
What We Offer
- A competitive salary and bonus structure
- A comprehensive benefits package, including pension and holiday entitlement
- The opportunity to work with a talented and diverse team
- Professional development and training opportunities
- A dynamic and supportive work environment
About HSD Campus
HSD Campus is a leading technology company specializing in identity verification solutions. Our award-winning technology, ReadID, is used by renowned customers worldwide to verify identities remotely and reduce identity fraud.
We are committed to delivering exceptional customer experiences and driving business growth through strategic relationships. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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