Consumer Experience Platform Lead
3 weken geleden
About the Role
We are seeking a highly skilled Consumer Experience (CX) Category Manager to join our team at The Kraft Heinz Company. As a CX Category Manager, you will be responsible for providing thought leadership to drive consumer centricity within the organisation.
Key Responsibilities
- Provide expertise to support assigned category and participate in the development of overall project objectives.
- Develop and lead well-rounded, comprehensive research plans across the product and pack consumer experience using all available Sensory & CX tools.
- Support the R&D category teams, ensuring that research results are turned into insights and meaningful actions.
- Act as a coach and mentor for Sensory support staff and junior team members.
- Actively collaborate with Culinary and Consumer Insights counterparts.
Requirements
- Master's degree in Food Science, Physical Science, Social Science or Market Research preferred.
- Experience in CX leadership with established track record in sensory and Consumer Experience, from within consumer / FMCG / retail industries on the client side.
- Strong generalized knowledge and experience of Sensory and Consumer testing methodologies including descriptive analysis, discrimination testing, consumer research, questionnaire design, data analysis and interpretation.
- Strong storytelling skills required for effective data presentation and business influence based on results.
- Deep knowledge into category specific methodology and serving protocols for the assigned category.
What We Offer
- A competitive salary and excellent bonus structure.
- A fast career track like only few other companies can match.
- Reimbursement travel expenses.
- Always room for new ideas; if you have an excellent idea, please let us know, and we can set it in action.
Location
Nijmegen-
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