Retail Floor Manager

4 weken geleden


Amsterdam, Noord-Holland, Nederland H&M Group Voltijd

Company Overview

COS is a fashion brand that transforms the future of fashion by offering innovative design, elevated essentials, and wardrobe icons rooted in contemporary culture.

As a company, we prioritize lasting style, quality, and sustainability, with 92% of our materials being more sustainably sourced.

As part of the H&M Group, which employs over 170,000 people globally, we are the 2nd largest fashion company in the world.

Job Description

The Floor Manager will be responsible for leading a team of sales assistants to achieve excellent standards of service, analyzing selling information, and working with the store manager to maximize sales performance.

The ideal candidate will have previous management experience in a retail environment, excellent communication skills, and the ability to lead, train, and develop a team.

Key Responsibilities

  • Offer customers a high level of service through styling advice, product knowledge, and store experience.
  • Analyze selling information and work with the store manager to maximize sales performance.
  • Lead a team of sales assistants to achieve excellent standards of service.
  • Support recruitment and ensure induction and training for new starters.
  • Assist the store manager in identifying future talents and developing plans for their progression.
  • Oversee store operations and be a COS brand ambassador.

Requirements

  • Minimum 1 year management experience in a retail environment.
  • Excellent communication skills and the ability to lead, train, and develop a team.
  • Customer-focused, self-motivated, and positive with a genuine interest in others.
  • Adaptable and open to learning about and selling our products.
  • Excellent planning and organizational skills, as well as good analytical and problem-solving abilities.
  • Commercial abilities and an interest in fashion and retail.
  • Ability to work a flexible schedule, including early mornings, weekends, and evenings when required.

What We Offer

  • Salary according to CAO Mode en Verf en Woninginrichting InRetail.
  • 20% employee discount at all our brands within the H&M Group.
  • Up to €980 per year clothing allowance (pro rata temporis of the contract).
  • 5% discount on insurance.
  • Access to an online learning platform.
  • Free and anonymous access to the ICAS counseling platform.
  • Corporate benefits, including discounts at various brands outside the H&M Group.
  • Meal allowance of € (if your shift allows it).
  • Volunteering opportunities.
  • Long Service Incentive Program.

How to Apply

Click on the I'M INTERESTED link to upload your CV securely. We will keep you regularly updated about the status of your application.


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