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Geotechnical Software Support Specialist

1 maand geleden


Pijnacker, Zuid-Holland, Nederland Fugro Voltijd

About the Role

Fugro is seeking a skilled Software Support Engineer to join our Software Specialist team in Nootdorp. The successful candidate will play a key role in testing and supporting our Geotechnical software product, iscovery, which consists of 16 LOB apps and its own cloud service.

Key Responsibilities

  • Develop a thorough understanding of our Geotechnical software products.
  • Run tests during development and prior to release.
  • Develop test cases and test scenarios that reflect the use of the software in the field.
  • Work closely with software and firmware developers and act as an interface to the user.
  • Identify and propose improvements to our products to increase their stability and efficiency.
  • Provide support to users through a dedicated servicedesk by troubleshooting reported issues and providing advice on the use of our products.
  • Contribute to the knowledge base by writing documentation.

Requirements

  • A BSc degree in a relevant technical discipline or equivalent experience.
  • Relevant field experience on Geotechnical projects, land or marine, and/or processing of Geotechnical data.
  • A thorough understanding of measurement principles and calibration procedures.
  • Affinity with IT, data acquisition, and testing of software.
  • Ability to analyze software-related problems down to the root, including database or IT infrastructure level.
  • Good communication skills, a service-minded approach, and a structured work approach.

About Fugro

Fugro Innovation & Technology develops and engineers state-of-the-art systems for soil investigation on land and in the marine environment. The systems combine mechanical, electronic, and software elements. Within Fugro Innovation & Technology, there are over 100 innovators active in different expert teams, continuously researching and developing new solutions to improve and expand the Fugro Services.

What We Offer

  • A competitive salary.
  • 29 holidays per year based on a full-time employment, with the possibility to purchase additional days.
  • Extensive career and training opportunities, both nationally and internationally.
  • Flexible working hours and the ability to work from home in accordance with your manager and corporate policies.
  • Commuting allowance.
  • Modern pension scheme.
  • Collective health insurance.
  • Possibility to register with our corporate fitness plan.
  • Coaching options through our EAP (Employee Assistance Program).