Team Lead

3 weken geleden


Amsterdam, Noord-Holland, Nederland Hotel Okura Voltijd

At Hotel Okura Amsterdam, we are seeking an experienced Supervisor to strengthen our team. As a key member of our restaurant and room service operations, you will play a vital role in delivering exceptional guest experiences.

Key Responsibilities

  • Supervise and coach team members to ensure excellent service standards.
  • Maintain strong guest relationships and build long-term connections with regular guests.
  • Perform operational tasks, including taking orders, serving guests, and managing payments.
  • Ensure a clean and presentable environment for guests.
  • Support the implementation of new initiatives and plans related to efficiency, guest service, and sustainability.

What We Offer

  • A 1-year contract with the possibility of extension.
  • Group 5 salary, with additional benefits, including a bonus, holiday allowance, and pension scheme.
  • Training budget of up to €1000.
  • Staff discounts and attractive family and friends rates on overnight stays at Hotel Okura Amsterdam.

Requirements

  • Experience in leading a team and providing excellent customer service.
  • Excellent communication and problem-solving skills.
  • A flexible work attitude, including rotating shifts and public holidays.
  • A good command of the English language (both spoken and written).

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