Laundry Operations Manager

4 dagen geleden

Amsterdam, Noord-Holland, Nederland Rosewood Hotel Group Voltijd
About Rosewood Amsterdam

Rosewood Amsterdam, a luxury hotel situated in the heart of Amsterdam's UNESCO-listed Canal District, is poised to set a new standard for hospitality excellence. Our 134 elegantly designed guestrooms and suites offer breathtaking views of the surrounding canals, tranquil courtyards, and historic rooftops.

As a member of our team, you will be part of a company that values respect, collaboration, and giving back through our "Rosewood Impacts" program. We engage in sustainability initiatives, support community well-being, and foster social responsibility.

The Role: Laundry & Wardrobe Supervisor

We are seeking a skilled and experienced Laundry & Wardrobe Supervisor to oversee the seamless flow of luxurious linens, uniforms, and guest items. As a vital member of our Housekeeping team, you will lead a dedicated team, maintain the highest quality standards, and ensure every detail reflects the Rosewood standard of excellence.

Key Responsibilities
  • Daily Operations:
    • Uphold Rosewood's meticulous standards for laundry and valet services.
    • Oversee and coordinate linen, uniform, and supply flow, ensuring accuracy and efficiency.
    • Monitor key areas, including linen rooms, uniform rooms, and loading docks, maintaining a high standard throughout.
  • Equipment and Inventory:
    • Manage and maintain laundry equipment to ensure smooth, safe operation.
    • Take charge of laundry tasks such as washing, ironing, and embroidery, all while managing inventory levels with precision.
    • Issue and control linens, uniforms, and supplies to keep our operations running seamlessly.
  • Team Leadership:
    • Inspire and lead a talented team through effective scheduling, training, and development.
    • Create an encouraging, high-energy environment that aligns with Rosewood's commitment to hospitality excellence.
  • Guest and Staff Interaction:
    • Address guest and team member needs promptly, ensuring everyone feels cared for and valued.
    • Foster a positive, collaborative atmosphere that reinforces the Rosewood standard of luxury service.
  • Problem Solving and Adaptability:
    • Tackle diverse tasks and challenges with a creative, proactive mindset.
    • Keep work areas clean and safe, ensuring operations meet the highest quality.
Critical Skills & Qualifications
  • Attention to detail and passion for luxury service.
  • Sewing skills.
  • A sense of elegance to advise associates on how to wear their uniform best.
  • Minimum of two to three years of experience in Housekeeping or a related department.
  • Fluent in English (additional languages are a plus) and capable of performing various physical tasks.
  • Self-motivated with the ability to inspire teamwork and uphold Rosewood's prestigious standards.
Estimated Salary Range

We estimate the salary range for this position to be approximately €55,000 - €65,000 per year, depending on experience.

About You

We seek a candidate who shares our commitment to exceptional guest experiences and community engagement. If you are a motivated individual with a passion for luxury hospitality, we encourage you to apply for this exciting opportunity.

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