Central Training Specialist

1 maand geleden

Amsterdam, Nederland Flink Voltijd
Job Description

  • Work closely with our operations and product teams to support the implementation, testing, and introduction of new product and tech features;
  • Develop creative materials to convey process & product updates, working closely with local teams from both DE and NL markets;
  • Analyze existing challenges to identify potential knowledge & training gaps.Propose ideas to improve our operations & knowledge retention. 
  • Support with embedding all processes & policies into our training programme and e-learning platform.
  • Keep our training curriculum for hub staff & workforce (including hub managers, shift leads, ops associates, and  riders) up to date across training channels.
  • Performing additional duties and support with other ad hoc requests;
  • Actively taking responsibility when needed, no matter the task.

Qualifications

  • Excellent communication skills, both verbally and written, with the ability to express ideas clearly and concisely;
  • Background and/or work experience in operations, logistics or last-mile, in a fast-paced environment;
  • Business fluent English; Dutch and/or German skills are a plus.
  • Strong organisational skills and attention to detail with a proven ability to meet deadlines;
  • Ability to think critically under tight deadlines;
  • Comfortable working in a fast-paced, ever-changing environment;
  • Strong work ethic and listening skills while also being able to tackle multiple projects at once;
  • Passion and skill for content creation and creativity is a plus;
  • You are a team player


Additional Information

  • A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
  • 26 days of vacation, +1 day every year up to a maximum of 30 days
  • A mobility budget of 30 EUR per month with NAVIT, which you can use individually for Uber, BVG and many other providers 
  • A cool discount on your Urban Sports Club membership
  • Attractive company pension options
  • Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
  • Online discounts with Corporate Benefits and Future Bens
  • A cool discount off your personal Flink orders; be the first to test out new products
  • A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

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