Customer Success Specialist
6 maanden geleden
About this opportunity
As a Customer Success Representative, you will focus on building long-term relationships with doctors and dental practices. You will provide world-class customer care and in addition effectively educate customers in each interaction acting on the root of the problem and provide effective and efficient support to customer’s inquiries. In this role, you will… Respond to customer inquiries, requests and complaints received via phone, e-mail, or any other communication channel Act as the voice of the customer by providing ideas and suggestions to improve the overall business, improve customer experience and/or specific customer inquiries Be a trusted advisor to internal and external customers regarding all kinds of (operational) topics Be alert to trends in requests and issues reported by customers Work closely with the commercial organization to ensure high customer satisfaction and smooth end to end process execution Provide input to Customer Success Manager/ Supervisor regarding training needs and quality development; assist with development and presentation of information and training when needed Document information in the company’s database(s) about each contact you handle following defined parameters Contribute ideas to improve productivity and customer experience and participate in activities and projects designed to improve customer satisfaction and business performance In this role, you’ll need … 1-3 years' work experience in a customer-based environment strong interpersonal, listening and persuasive communication skills to give the best advice to our customers Dutch language skills on a native level and good English language skills willingness to learn good team player, dynamic, optimistic, accurate, result oriented-
Customer Success Specialist
2 maanden geleden
Amsterdam, Noord-Holland, Nederland MisterGreen VoltijdAbout Mister Green Electric LeaseMister Green Electric Lease is a pioneering company that is revolutionizing the electric vehicle industry with its innovative approach to sustainable transportation. As a Customer Success Specialist, you will play a crucial role in ensuring that our customers receive exceptional service and support.The RoleAs a Customer...
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Customer Success Specialist
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Customer Success Manager
2 maanden geleden
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Customer Success Manager
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Customer Success Manager
1 maand geleden
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Customer Success Manager
3 weken geleden
Amsterdam Centrum, Nederland Copernica VoltijdCopernica is op zoek naar een customer success manager die verantwoordelijk is voor het onboarden en behouden van klanten. We zoeken hiervoor zowel beginnende als ervaren collega's die graag in zichzelf investeren._ **Wat doet een customer succes manager bij Copernica?**: Als customer success manager ben je verantwoordelijk voor de onboarding van nieuwe...
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Customer Success Manager
3 maanden geleden
Amsterdam, Nederland Copernica VoltijdCopernica is op zoek naar een customer success manager die verantwoordelijk is voor het onboarden en behouden van klanten. We zoeken hiervoor zowel beginnende als ervaren collega's die graag in zichzelf investeren.Wat doet een customer succes manager bij Copernica?Als customer success manager ben je verantwoordelijk voor de onboarding van nieuwe klanten. Je...
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4 weken geleden
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6 maanden geleden
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Customer Success Manager
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Customer Success Officer
3 maanden geleden
Amsterdam Westpoort, Nederland Robert Half VoltijdWe are currently looking for a **Customer Success Officer **(M/F/x) for our international client which provides a fund management system to its customers, sometimes combined with back office services. You will be responsible for handling the customer launch lifecycle from the onboarding moment to being active. You will be giving trainings to client about...
