L1 Support

Job Title: L1 Desk Support SpecialistJob Summary:STAFIDE is seeking a highly skilled L1 Desk Support Specialist to join our team. As an L1 Desk Support Specialist, you will be responsible for handling call intake, registration, and prioritization primarily via functional email and phone, occasionally using IT-Service Now Vanilla. You will also resolve and...

Job OverviewAs an L1 Support Specialist at STAFIDE, you will be responsible for providing top-notch support to our customers. Your primary duties will include handling call intake, registration, and prioritization via email and phone. You will also resolve and close calls within the supplier's span of control, dispatch calls to other services/helpdesks as...

Job DescriptionReceive and log calls/emails from suppliers via client functional email box, phone, and occasionally IT ServiceNow.Prioritize, register, and document supplier issues or queries.Resolve and close calls that fall within the supplier's scope of control.Dispatch calls to other service desks or teams as necessary.Create and modify supplier accounts...

Key ResponsibilitiesWe are looking for a skilled Technical Support Specialist - L1 to join our team at Next-Link. As a key member of our service desk, you will be responsible for receiving and logging calls/emails from suppliers, prioritizing and documenting issues or queries, and resolving calls that fall within the supplier's scope of control.Key...

Job DescriptionPrimary ResponsibilitiesAnswer and document supplier inquiries via various communication channels, ensuring timely follow-up and closure.Prioritize and register supplier issues or queries, escalating where necessary.Resolve and close calls within supplier scope of control, dispatching others as required.Manage supplier accounts (S-accounts)...

Are you looking to develop your skills in IT support and expand your expertise in international customer service? STAFIDE has an exciting opportunity for an L1 Desk Support Specialist to join our team.About the RoleThis role involves providing exceptional support to customers from Europe, handling a wide range of inquiries via email and phone. You will work...

Job Summary:As a Helpdesk Expert for European Customers at STAFIDE, you will be responsible for handling call intake, registration, and prioritization primarily via functional email and phone. You will resolve and close calls if within the supplier's span of control, dispatch calls to other services/helpdesks as needed, and monitor SupplierNet calls to...

Support Your International Career with STAFIDERespond to customer inquiries via phone, email, and IT-Service Now Vanilla, prioritizing and resolving calls within your scope of control.Escalate calls to other services or helpdesks when necessary, ensuring seamless customer support.Monitor SupplierNet calls, providing regular updates to customers and...

JOB DESCRIPTION Job Title Service Operations Manager – Europe, PCI – CVI Job Description The Service Operations Manager – Europe, PCI – CVI leads the L1 support team, provides first-line technical support and troubleshooting, delivers customer training, and ensures system functionality while collaborating with cross-functional teams to...

Role OverviewAs a Manufacturing Process Optimization Specialist at iTRecruiter, you will be responsible for optimizing the reliability, availability, serviceability, and cycle time of precision manufacturing equipment. Your mission is to ensure that all work instructions, diagnostics, tools, trainings, and spare parts are available for the manufacturing and...